Don't let the "good" reviews fool you! - Anonymous employee HelloFresh Employee Review

1.0
May 29, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a decent employee discount.

Cons

MANAGEMENT. They do not have your best interest at heart and will only look out for themselves at the end of the day. This is the review that you have been looking for. (FYI: they go around the office telling people to post good reviews) Anyways, NO GROWTH opportunities and LOW PAY. There is no respect and they make even the best employees feel replaceable. HR will not help you so don't even bother trying. Just because it's a "start up" does not mean the issues should be dismissed!

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HelloFresh Response
8y
We're sorry you've had a bad experience and we appreciate your feedback. We strive to make HelloFresh a great place to work and take this feedback seriously. I understand your opinion regarding HR and management, but please know we are here to support you. Please share any specific feedback you have to improve HelloFresh. Additionally, you can share your feedback in the employee pulse survey, which we use to determine programs and initiatives to improve the business. Regarding your specific feedback: According to our pulse surveys, the growth & opportunities at HelloFresh are some of the best things about working with us. As we're growing, we’re investing significantly in management & leadership development, evaluating our pay practices to continue to stay competitive to our peers & market, and developing our other internal operations, among other initiatives.

Explore other reviews about HelloFresh

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team and support from managers, fast paced environment giving learning oppourtunities

Cons

No major cons- great culture which promotes food safety

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

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HelloFresh Response
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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