HelloFresh reviews

3.3

54% would recommend to a friend

(3,155 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Great PTO, lots of snacks, good benefits

Cons

HelloFresh is the classic good ol' boys club. There is zero racial diversity at HelloFresh HQ in New York and they treat race like a taboo secret society that no one can ever talk about. They use the distribution centers and sales and brand teams to boost their diversity numbers. The executive team is 100% white and male. The senior leadership team is not much better. The culture at HelloFresh reflects this. White men are promoted very quickly, white women are hired very often (I think there are more women than men working at HelloFresh)--but they are rarely promoted, but Black employees are almost never promoted or hired at HQ except for the occasional "token", who they will use over and over to send important messages to make it look like they care about their Black employees. After the George Floyd incident, the CEO sent out a generic message that didn't even mention the word Black and basically took the All Lives Matter stance. Lots of employees were upset and they ended up asking the Black and hispanic employees to help them fix it... A few Black employees that were really involved in diversity etc. just quit because of this and I know a lot more are looking for other jobs. Almost all of the recruiters are white and privileged and tend to bring in people who are exactly like them, so the cycle continues. I bet anyone who left a positive review on this company is not Black. Like almost all Black employees at HelloFresh, I will be leaving as soon as I get a better job offer.

2.0
Mar 20, 2018

They trick you..watch out

Recommend
CEO approval
Business Outlook

Pros

- great benefits - decent culture - some really great people work here - free snacks, coffee, and beer - great location

Cons

Unfortunately, they set you up thinking this place is going to be amazing. I was completely lied to in my interview on what I would be doing. They pay you WAY less than you should be making and there is absolutely no growth. They only grow the same people over and over off of if they like you. I worked 60-80 hour work weeks for them to just hire people above me and take the jobs I liked doing away. The office is extremely crowded and no space. They do not care if you grow in your career at all and if your skill set grows. The managers do not care to manage and just about their own career. I could go on and on and if you actually care about growth and learning in your job, do not come here.

1.0
May 29, 2017

Don't let the "good" reviews fool you!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a decent employee discount.

Cons

MANAGEMENT. They do not have your best interest at heart and will only look out for themselves at the end of the day. This is the review that you have been looking for. (FYI: they go around the office telling people to post good reviews) Anyways, NO GROWTH opportunities and LOW PAY. There is no respect and they make even the best employees feel replaceable. HR will not help you so don't even bother trying. Just because it's a "start up" does not mean the issues should be dismissed!

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HelloFresh Response
8y
We're sorry you've had a bad experience and we appreciate your feedback. We strive to make HelloFresh a great place to work and take this feedback seriously. I understand your opinion regarding HR and management, but please know we are here to support you. Please share any specific feedback you have to improve HelloFresh. Additionally, you can share your feedback in the employee pulse survey, which we use to determine programs and initiatives to improve the business. Regarding your specific feedback: According to our pulse surveys, the growth & opportunities at HelloFresh are some of the best things about working with us. As we're growing, we’re investing significantly in management & leadership development, evaluating our pay practices to continue to stay competitive to our peers & market, and developing our other internal operations, among other initiatives.
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Glassdoor has 3,974 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.