What use to be a nice place to work, is slowly fading away - Senior Software Engineer HelloFresh Employee Review

3.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

- International work environment (around 40+ nationalities) - Office culture is good (Bi-weekly lunches, Friday beers, Small budget for conferences) - Office is well located

Cons

- High employee turnover - Bad planning from management very often leads to engineers working very hard to make things happen before deadline - Very crowded office spaces - A lot of legacy code - A lot of "I did not do that, not my problem" mentality

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HelloFresh Response
8y
Hi, Thanks for your feedback! It's really valuable to us and important that we understand the feelings, opinions and experiences of everyone who works at HelloFresh. We are not sure how long you were working at HelloFresh, but there has been a considerable change as we've grown rapidly over the past year in Tech. We've made numerous changes which we feel should improve based on your feedback: - We've heard feedback regarding a need for more management, and have introduced the new management roles as an intermediary between our leads to assist with planning and management. - We've also got a lovely new office space at 38 Saarbrücker Strasse to foster our growth and leave plenty of room for more expansion. - One of our core values in Tech is Ownership - Thinking and acting like owners. We imagine constantly that we are the owner of the product/domain, act on behalf of the entire company and beyond our own teams. Part of regular reviews at HelloFresh constitute value-congruent behaviour, so we're surprised to hear you've experienced this! - We've benchmarked our salaries against the market rate in Tech here in Berlin and made a conscious effort to be above our competitors in this space. This is so that we can attract and retain the best talent around. Thanks again for your feedback! Your HelloFresh HR Team

Explore other reviews about HelloFresh

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team and support from managers, fast paced environment giving learning oppourtunities

Cons

No major cons- great culture which promotes food safety

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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