Too many restructure and misalignment = HIGH TURNOVER! - Manager HelloFresh Employee Review

1.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

- Free Snacks - Once a month free lunch - Depends on which office you work on you get better treatment

Cons

-Very chaotic company with a lot of issues (constant re-org, no transparency, and mid-management are NOT good managers) - Depends on which team you work for some have a better team environment while others are more solo -There are a lot of young managers that get promoted but cannot lead at all. Management needs to address this otherwise more turnover. -Very frustrating process when there is limited of resources -No career growth as well

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HelloFresh Response
7y
Thank you for taking the time to share this feedback. We are continually striving to make HelloFresh a great place to be, by providing our team members with enriching work, opportunities for growth and development, and by curating fun events for our employees. We are committed to employee professional development, and we strive to be a company where individuals want to build their careers. We actively strive to promote from within and many members on our Senior Management and Executive Management Teams have grown with HelloFresh and have been promoted into their current leadership roles. Additionally, we've developed a Manager Fundamentals training curriculum, engagement tools for managers and their direct reports, and other plans to roll out additional management and leadership training with a focus on driving more invested partnerships between managers and their teams. Communication is a major focus at HelloFresh and we have developed a cadence that we hope creates more transparency: we have quarterly Town Hall meetings to share business updates, and encourage regular 1:1 meetings with managers to cascade information to every employee. We aim to be as transparent as possible and strive to help all employees understand our business and how decisions are made. In our manager training curriculum we provide additional training on developing relationships of open communication between managers and their teams.

Explore other reviews about HelloFresh

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team and support from managers, fast paced environment giving learning oppourtunities

Cons

No major cons- great culture which promotes food safety

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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