If you make it more than 6 months you're in the minority. - Marketing HelloFresh Employee Review

2.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Great discount on the product. Office snacks and drinks are great. Some very nice people. I learned a lot during my time there in a very short period of time, but it was a very stressful process.

Cons

Extremely high turnover, in my two years there I had 8 directors come and go. It is not out of the ordinary to be expected to do work while on vacation. The entire CRM team either was fired or quit within a 2 month period. It's a very stressful place to be.

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HelloFresh Response
6y
Thank you for taking the time to write this review. We are so glad that you took full advantage of our generous employee discount and enjoyed our product and office snacks. HelloFresh has a great company culture, and is a tight-knit community of employees who support each other to do their best work, as individuals and team members. We are focused on the development of our employees and try to facilitate learning opportunities across our business including peer-to peer-networking and leadership training. We are focused on making HelloFresh a great place to work for engaged employees, and we support work-life balance with generous PTO and flexible working opportunities. Employees are the most important ingredient in HelloFresh, and we always want to hear from them. We are constantly collecting feedback from our team members as we strive to improve our Employee Experience. We want our employees to see HelloFresh as a place to grow their careers, and we are focused on the retention of our employees. Thank you again for this feedback!

Explore other reviews about HelloFresh

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent team and support from managers, fast paced environment giving learning oppourtunities

Cons

No major cons- great culture which promotes food safety

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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