Very poor experience, redundancies every 6 months - Marketing HelloFresh Employee Review

1.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of free food and snacks, fun socials, nice people within the team

Cons

Pay is terrible, HR will provide a 'take home package' where they add your salary with the value of the benefits you get as an employee and have this as your 'take home package.' For reference, my 'take-home package' was £7K more than my salary, as they include the annual discount in HelloFresh boxes you can get if your ordered the largest box for all 52 weeks of the year, around £2K. A discount shouldn't count towards a total pay package, and this was a very sneaky approach they take to make it seem like you are getting more than you are. There was very little room for growth, they promote people into managerial roles with no people-skills who micro manage. 2 members of my team left directly because of the manager, yet they continued to be promoted. Managers didn't attempt to lean into your skill set, and support your growth. Senior leaders are not transparent about what is going on in the wider environment. When I joined there were redundancies in the team, then we were told there wouldn't be anymore in the foreseeable, then 6 months later there were more redundancies in the team. The same response from senior leaders, then 6 months more redundancies, and 6 months after I left, there were even more redundancies (all within the marketing team of around 20 people). The internal practices made it difficult to understand why they are B-Corp, especially from a marketing perspective as they would work with large fast-fashion companies to grow their audience, and when this was challenged they said this wouldn't fly as a brand partnership but as it isn't promoted to anyone but the customers of these companies this is OK. They are still paying these big brands like BooHoo to promote HelloFresh, and that hardly screams B-Corp. I wouldn't advise this as a place to work, and if you do beware of redundancies as these were coming every 6 months

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HelloFresh Response
9mo
Hey there, we appreciate you taking the time to share your experience. Ensuring fairness and equal opportunities is a priority for us, and we are always working to improve. We understand your concerns and would like to hear more about your specific observations. Please feel free to contact us at hf-feedback@hellofresh.com so we can investigate further. Thank you for helping us grow as a company. Thank you & best regards, DS & Your HelloFresh HR Team

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
2d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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