Great culture fading with loss of experienced staff - Capability Manager Highmark Health Employee Review

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Use to be a great place to work. Lots of dedicated folks who were coordinated and collaborative. It felt like going to a university every day.

Cons

The "old timers" who knew how systems worked between the lines are being let go regularly. Once these folks are gone, how things worked, how they were designed, the tribal knowledge is lost for good.

Explore other reviews about Highmark Health

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and work life balance

Cons

Slow to make progressive change

4.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Highmark Health is deeply rooted in purpose. The organization genuinely cares about improving health outcomes, access, and community impact, and that mission shows up in the work. You’ll collaborate with highly intelligent, committed professionals across clinical, technology, analytics, and business teams who take their roles seriously and bring strong domain expertise to the table. There is real scale here. Budgets, data, and reach are substantial, which creates opportunities to work on initiatives that affect millions of people. Leadership generally values collaboration, stability, and long-term thinking, and the benefits and work-life balance are solid compared to many corporate environments. For those who enjoy complex problem-solving, navigating regulated industries, and working within large systems, this can be a rewarding place to build experience.

Cons

As a large enterprise healthcare organization, progress can feel slow. Layers of approval, risk aversion, and siloed decision-making can limit speed and creative agility. Innovation often requires persistence and strong internal advocacy, and creative or brand-forward ideas may be diluted through committee review. The experience can vary widely depending on department and leadership. Some teams are empowered and progressive, while others operate very traditionally, which can be frustrating for creative, marketing, or design leaders who thrive on momentum and ownership. Those looking for a fast-paced, highly autonomous, or creatively bold environment may find the structure restrictive at times.

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