Highmark Health Reviews | Glassdoor

Highmark Health Reviews

Updated July 24, 2017
385 reviews

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2.2
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Highmark Health President and CEO David L. Holmberg
David L. Holmberg
136 Ratings

385 Employee Reviews

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Pros
  • Flexible work hours and sometime work from home as needed (in 31 reviews)

  • Work life balance can be attractive at times (in 22 reviews)

Cons
  • Work life balance is not possible (in 34 reviews)

  • No work life balance, unreasonable deadlines (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Productive work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Developer in Harrisburg, PA
    Current Employee - Senior Applications Developer in Harrisburg, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Highmark Health full-time (More than 5 years)

    Pros

    It is a great company that is currently changing to stay competitive. For this reason people seems to think the company is going down but in reality it is improving.

    Cons

    Because the company is changing the management and the company is setting up stricter rules. This will settle down after a while and get back to normal.


  2. "Associate Business Technical Analyst - HPO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Highmark Health full-time

    Pros

    Depending on supervisor, management can be great
    Lots of new things to learn and skills to develop
    Room for career growth

    Cons

    Very unprofessional work environment-- if you can keep to yourself and put the time in, you'll make it

    Little to no documentation on business rules for day to day business - creates lots of uncertainty and even sometimes hostility

  3. "generally ok place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Highmark Health full-time

    Pros

    good work and life balance.

    Cons

    no growth chance within the team. Needs to seek new positions if needs promotion.

    Advice to Management

    I have no comments to the management


  4. Helpful (2)

    "Hard to argue against some negative reviews, but there is hope..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Pittsburgh, PA
    Current Employee - Consultant in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Highmark Health full-time (Less than a year)

    Pros

    In some pockets of the organization there are leaders and middle managers who are invested in making a difference and in doing meaningful work

    Relatively "cushy" job duties and environment, by many standards (depending on your level and functional area)

    Competitive pay for young, pedigreed talent

    Mission-driven organization that is trying to transform itself and the market of care delivery

    Cons

    Highly political and in some cases unnecessarily bureaucratic

    Most decisions still depend on approval by the Heath Plan (though in theory this is supposed to be lessening, that is still the cash-cow of the business and many functional areas are held captive by it)

    Difficult to get deserved growth and promotional opportunities even for high performing high potentials due to the artificial boundaries HR and some managers set

    Advice to Management

    Continue to advocate for what you believe will drive growth for the organization but be mindful that not all of your senior executives are worth the millions that they earn.


  5. "IT Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Highmark Health full-time (More than 10 years)

    Pros

    Good money - good place to work

    Cons

    none none none none none

    Advice to Management

    none


  6. Helpful (5)

    "Tough Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Wilkes-Barre, PA
    Former Employee - Director in Wilkes-Barre, PA
    Doesn't Recommend

    I worked at Highmark Health full-time (More than 10 years)

    Pros

    Flexible work schedule, good benefits

    Cons

    Although there are many open positions, it is tough to be promoted within the company.


  7. Helpful (2)

    "Boring work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Springfield, PA
    Former Employee - Customer Service Representative in Springfield, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Highmark Health full-time (More than a year)

    Pros

    Good pay to start and benefits are very good, good amount of time off all active after 90 days. People there were pretty nice

    Cons

    On the phone all the time, constant phone call and you are monitored and penalized for time off the phone. Only on breaks could you be off

  8. Helpful (3)

    "Dont....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Highmark Health full-time (More than 10 years)

    Pros

    Decent pay and benefits (though those are rapidly be taken away)

    Cons

    Hard to list it all. Everything is being offshored. Extremely poor communication. Moral very poor causing high turnover of knowledgable staff, who are not replaced, putting even more work on remaining staff who leave, and so on.... I am personally doing 3 jobs, this is not unusual here. Current trend is departments now being asked to do the jobs of other departments because all areas so understaffed and refuse to hire. If everyone does the work of 3 people poorly instead of doing to work of 1 person well apparently your bottom line looks great...

    Advice to Management

    You are chasing your top talent out the door. Stop trying to get everyone to "drink the koolaid" with your videos of the 3 customers we helped, and do something to get your employees to stay.


  9. Helpful (6)

    "My review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    I actually do enjoy my job, but their expectations are laughable.

    Cons

    Seems to be a lot of layoffs that they coverup with hype about how great their company is.

    Advice to Management

    Please, please, please stop the propaganda. Every two to four weeks were all herded into a large room to listen to propaganda set up like an infommercial. They show you clips of "happy" patients smiling and saying thank you Highmark. Staff pass around microphones as they all talk about how great they all great.Twice in the last two months I've been shown a video of a woman who lost weight with the help of her health coach. Really? This company earns millions and the best video they repeat is a woman with highmark insurance who lost weight? I can draw my on conclusions about a company. Stop with the attempted brainwashing. You make us look like idiots.


  10. Helpful (4)

    "Pretty good 8 years ago. Absolutely abysmal now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Infrastructure Engineer in Camp Hill, PA
    Current Employee - IT Infrastructure Engineer in Camp Hill, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Highmark Health full-time (More than 8 years)

    Pros

    Cafe or food court on site. Decent modern well equipped Gym on site. Some great people here. Lots of parking.

    Cons

    Upper mgmt couldn't care less about anyone below the very top. They have been taking benefits away from everyone else for about 4 years now.

    Advice to Management

    Go home.


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