Esperienza formativa in un ambiente internazionale e dinamico - Receptionist Hilton Employee Review

4.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

L’esperienza come receptionist in Hilton è stata nel complesso molto positiva. L’ambiente di lavoro è inclusivo e multiculturale, con colleghi e ospiti provenienti da tutto il mondo. La formazione continua e le opportunità di crescita professionale rappresentano un vero punto di forza, così come il clima collaborativo e l’attenzione al benessere del personale, supportata anche da buoni benefit aziendali.

Cons

D’altra parte, i ritmi possono essere intensi, soprattutto nei periodi di alta stagione, e i turni risultano talvolta impegnativi, rendendo difficile trovare un equilibrio tra vita privata e lavoro. Nonostante ciò, l’esperienza si rivela estremamente formativa e consigliabile a chi desidera crescere nel settore dell’hospitality in un contesto dinamico e internaziona

Explore other reviews about Hilton

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly, flexible hours, good management

Cons

On your feet for hours, miscellaneous tasks at times

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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