Hilton IT review. - Lead Programmer Analyst Hilton Employee Review

4.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

- The blackstone acqusition. Yes, that's right. So far they've gotten rid of a lot of deadweight. A SVP with no direct reports. Yea, that was a good idea! - Most groups are laid back yet still deliver. - It's the best IT shop in town all things considered. AutoZone? IT cesspit. FedEx? Bureaucratic nightmare.

Cons

- Ad hoc is the name of the game. No standards, at all, anywhere. That means no coding standards, technology standards, process standards, interface standards. None, at all. It's not uncommon to have a single department maintain multiple systems that do the same thing. - Every director and higher (save about 2) is clueless about technology. That's not necessarily bad in and of itself, but they think that they know what they're doing and make decisions based upon that false sense of expertise. That's the bad part!

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5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benrfits are really good….and discounts

Cons

You work a lot but it’s fun

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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