Friendly, warm, and receptive team members - Bellman & Guest Services Hilton Employee Review

5.0
Jan 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The staff add to the beauty of the hotel. The work, no matter in what department you are in is key in the success for the hotel and everyone knows that. Take a look at the awards and recognition that the hotel receives, the employees make it happen. Great team, great management, wonderful (franchised) Hilton to work for. By the way, the GM is very involved, you will see him helping out in any department, not just sitting in his office, which spoke numbers to me.

Cons

not much, Front office managers could streamline schedule but all in all a great place to work for and no major issues

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full time benefits for family

Cons

pay is not worth it

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