I won't work at that specific hotel, but maybe another Hilton - Housekeeping Manager Hilton Employee Review

2.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

- Good to have in resume if you are in the Hospitality Industry - Good trainings - Good compensation

Cons

- Top Management is not passionate about making the guest happy. They just want to deliver service in a way that guest won't complain. In other words they are just giving the service. - Some managers are friendly but some don't have respect for others.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, and great benefits

Cons

Can be slow to adapt to new processes

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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