Great name recognition. Lots of opportunity to make an impact. Average pay and benefits. - Director of Marketing Hilton Employee Review

4.0
Dec 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Hilton is one of the most recognized companies in the world. A job there brings instant credibility and instant respect from your professional network and prospective employers. The culture is generally supportive. Colleagues work together in a constructive and collaborative way. There are many opportunities to work on international projects and learn how to conduct business on a global scale. I learned a lot while I was working there.

Cons

The company is not very family-friendly. The people who get the most out of it are either very young--i.e. no children--have no children, or have older children--college age or older. The work can be exciting but there is a LOT of it. They run a lean operation over there and they're slow to add headcount as the workload increases. This means logging lots of time at the office to get things done. Also,while their global reach is a huge plus in many areas, it also means a lot of business travel to keep things going. If you have small children and a spouse that works, it can get pretty crazy at home. Meanwhile, their compensation, while nothing to sneeze at, doesn't go very far once you have to shell out for childcare every day. Senior management likes to talk about how work-life balance and employee satisfaction is important to them, but I didn't see them taking many concrete actions to improve it.

Explore other reviews about Hilton

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best top workplace ever. Good benefits

Cons

Can be a lot of workload

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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