Middle Management - Accessibility Analyst Hilton Employee Review

2.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The digital department is well above average when it comes to the importance of digital accessibility and being receptive to digital accessibility considerations in the product lifecycle. The department head is brilliant and has great leadership skills.

Cons

Unfortunately, the department has a Senior Manager that is a persistent bully and intermittently unprofessional. The behavior is all the more damaging since we're all remote; I dread out 1-on-1's as they're historically more passive-agression and mockery (overt and undermining my intelligence) than constructive, tactical, or productive. Bitter-sweet, I finally asked a colleague about their experience with this Sr. Manager, and this Manager has a reputation for being toxic (so it's not just me, at least). Three other colleagues under this manager have left because of his behavior (*including prior reports to HR with no improvement), and another is on their way out (with multi-year Hilton tenures). I am trying to find another jobas well, despite loving the work. It's not healthy, and there's no where else to go within Hilton's digital accessibility discipline to distance from this Sr. Manager.

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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