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      Hilton

      Engaged Employer

      Hilton reviews

      Great benefits if you’re cut out for it - Front Desk Receptionist Hilton Employee Review

      3.0
      Aug 19, 2025
      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Busy environment Meet lots of people

      Cons

      Unstructured work environment Managers of many departments often blame the front desk for their lack of communication

      Explore other reviews about Hilton

      5.0
      Mar 18, 2026
      Senior manager - data governance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance, and great benefits

      Cons

      Can be slow to adapt to new processes

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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