Great job, especially for retail, but it should pay more! - Front End (Cashier)/Merchandise (Floor) Associate HomeGoods Employee Review

4.0
May 21, 2012
Recommend
CEO approval
Business Outlook

Pros

-great, positive, and welcoming environment; all associates, coordinators, and managers are nice and friendly, and most customers are nice or at least easy to deal with -contrary to most retailers (particularly in malls), TJ Maxx and HomeGoods stores are consistently busy, even during these dire economic times -fast-paced and never boring; there's always something to do -very accommodating about requesting time off -not much hassle in switching shifts or getting shifts covered -get paid EVERY Friday! -great for first-timers (whether in retail or in the workforce), students, part-timers, or those needing a second job -part-time is up to 29 hours/week -more hours given to those with more availabilities -can start as early as 7:30 AM (10 AM on Sundays) and finish as late as 10 PM (8:30 PM on Sundays) -management is very personable and professional -willing to cross-train those who want to expand their skills -good about rewarding and giving positive feedback to associates -opportunities to advance for those willing to go the extra mile -employee discount (10%) and employee appreciation -nice merchandise to look at/which you would actually buy!

Cons

-pay isn't competitive, at least for associates (i.e. minimum wage to start) -no health benefits, at least for associates -employee discount is only 10% (especially given the two aforementioned items, I feel that this should be a larger percentage, like at least 20%) -get that week's schedule only three days before it starts (the Thursday before the start of the new week on Sunday), so have to plan things either far-enough in advance to get the time requested off 2-2.5 weeks before or plan the week that Thursday right before. However, after working for a month or so, your schedule becomes fairly consistent and predictable, for the most part. -can get hectic during peak times and become challenging to give every aspect of the position 100% -customers tend to be messy and careless in how they treat the merchandise, but this is expected in any retail job -occasional rude customer, but this is expected in any retail job -store is in San Jose, which has banned giving out plastic bags since 01/01/12, but many customers still don't realize it and expect to be given a free bag to carry their purchases

Explore other reviews about HomeGoods

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job, great management, liked my coworkers, worked with my school schedule

Cons

Low pay. Hard for employee who want more hours

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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