Retail is a beast - Assistant Store Manager HomeGoods Employee Review

3.0
Sep 7, 2019
Recommend
CEO approval
Business Outlook

Pros

I’ve worked for this company for a long time. Grassroots employee and worked my way up. I really enjoy working with people, our merchandise, and most of the customers. The benefits are decent, 401k plan is great, and bonuses as a manger can be really good if your store does well in sales

Cons

HR sucks. Plain and simple. Incredibly useless and when a real problem with personnel complaints or harassment is brought to their attention, they turn the other cheek. Transfers are botched, and it’s hard to even get a reply back sometimes for weeks on end.

Explore other reviews about HomeGoods

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a basic retail job Decent hours Good management

Cons

Understaffed Can get pretty busy and overwhelmingly so

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

it is a job if you desperately need one

Cons

management does not keep promises (e.g. I was promised $2 higher pay upon accepting the position and later was told it wasn't feasible anymore once starting. I was also promised a specific day off then last minute had it revoked because they decided to make it a mandatory day). management does not listen to or care about its employees, very unprofessional. store managers don't want to do anything to help, they just sit in the office. management let other employees slack off and do nothing and expected others to compensate for their lack of effort general manager was horribly rude and misogynistic. he threw a box at someone while visiting.

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