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Best Places to Work 2023

HubSpot

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HubSpot

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Employee Review

  1. 5.0
    Current Employee, less than 1 year

    HubSpot is a wonderful place to work!

    Aug 29, 2019 - Renewals Account Manager in Cambridge, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - The people at HubSpot are some of the most hardworking, friendly, and supportive coworkers I have ever met. - HubSpot works hard to create a truly diverse and inclusive work environment where everyone can feel comfortable bringing their true selves to work. - The management works hard to make everyone feel seen and heard and there are many opportunities to get involved in projects you're interested in. - There are so many opportunities to learn and grow as an individual (events, talks, tuition reimbursement, etc.). - And, there are some amazing perks! Coffee garden, beer garden, smoothie bar, quiet rooms, open workspaces, standing desks, gym, fully stocked kitchen, and the list goes on!

    Cons

    I really do not have many cons! I will note, HubSpot is constantly changing and evolving as a company. I hope the Renewals organization continues to put resources towards improving our internal systems and processes so we can be more efficient.

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    HubSpot Response

    Chief People Officer

    Thanks for calling out that you feel seen and heard and the informal and formal learning opportunities we offer, not to mention standing desks--I need to get better at using mine. Anyways, back to your review-thank you so much for calling out that we should continue to invest in internal systems and for sharing your feedback and your hard work. I really appreciate it and hope you have a great and relaxing long weekend! Cheers, Katie

  1. 5.0
    Former Intern

    UX intern salary

    Mar 22, 2023 - UX Design intern in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, great working environment, I was welcomed to learn

    Cons

    No cons I can think of

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  2. 2.0
    Current Employee, more than 5 years

    Tech lead role exists to inflate the ego of engineers who can't coach

    Mar 22, 2023 - Senior Software Engineer in Cambridge, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been at HubSpot for a long time and at this point in time, there is probably a 25% chance you have a Tech Lead who takes ownership for their role and team and is invested in the development and coaching of their individual contributors. If you get one of these tech leads, you can feel confident you will be in good hands and receive actionable and valuable feedback. There are strong mentors and empathetic people at HubSpot, but in 2023 those in management roles are rare. If you're on a good team with a good TL, it's possible you won't know how bad it is on other teams.

    Cons

    Tech leads have no ownership or responsibility for their team. Problems that occur are treated as the fault of individual contributors and not the tech lead responsible for training them. Tech leads do not know how to be invested in the growth of their engineers. I wish I could share some of the feedback and reasons for termination I've seen peers be given. People are being humiliated in public slack channels and their feedback/reasons for termination are lists of pedantic communication points with no proof the tech lead ever tried to coach or help them. These tech leads are often strong engineers who were put in the tech lead role out of necessity and treat the role as a boosting of their own ego. Many lack empathy, patience, and grit to be a people manager or coach. There should be a reason these roles are paid what they are, but many of these TLs are failing in their role. I do many interviews and have long been a promoter of HubSpot. I have been grateful for how HubSpot has helped me grow myself. But what I have seen in public channels and behind the scenes to colleagues shows that this is not an environment in which people will be invested in. Your growth is not important here - only for other engineers to inflate their own egos. I've become embarrassed to work here, and I think it's not long before this is the reputation of HubSpot as a whole in the tech sphere.

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