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HubSpot Reviews

Updated February 14, 2018
566 reviews

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4.7
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566 Employee Reviews

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Pros
Cons
  • There are some people who say that the work life balance isn't the best (in 41 reviews)

  • Growing pains involved with a scale-up company (in 27 reviews)

More Pros and Cons

  1. "If you want to be in tech sales, work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Cambridge, MA
    Current Employee - Sales Manager in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 5 years)

    Pros

    - Brian and Dharmesh are amazing leaders, with a great vision, open to feedback and transparent.
    - An amazing product, and great product fit for the market. The sky is the limit.
    - The culture is real, we walk the walk.
    -

    Cons

    - Sales training/managementtraining can use improvement, but they have heard us loud and clear and are working on it.

    Advice to Management

    Keep going!

    HubSpot Response

    Feb 13, 2018 – Chief People Officer

    Thanks for the review, and for helping our sales reps succeed as a sales manager. I agree that Brian and Dharmesh are pretty great, and I love that you call out how wonderful it is to sell a great... More


  2. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fast-paced always helping mentality.

    Cons

    None that I can think of

    Advice to Management

    Keep doing what you're doing

  3. "Implementation Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time

    Pros

    Great culture and team support

    Cons

    Commuting from my home was difficult

    HubSpot Response

    Feb 4, 2018 – Chief People Officer

    Thanks for the review and for helping our services team and customers at HubSpot grow. Over the past year, we've rolled out more opportunities for folks to work from home so hopefully we've helped... More


  4. Helpful (2)

    "Great place, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    The people, the growth opportunities, benefits and perks are plenty. Maternity leave and Paternity Leave was increased. Egg freezing is subsidized.

    Cons

    401k is a joke and not on par with other tech companies; was hoping for a change for the new year but seems like that’s not happening . Focus is a lot on families, which is good, but as a person without kids, what’s being focused on for those without family plans?

    Advice to Management

    It’s great that you want HubSpot to be parent friendly, but don’t forget about those that aren’t parents or those that don’t want to be parents. Investing in our future starts with helping us with our retirement. Not increasing the 401k is lame. We are not on par with other companies. Everything else is great! But this piece is missing and even a little more would make a difference.

    HubSpot Response

    Jan 6, 2018 – Chief People Officer

    Thanks for the review and the feedback--we aren't forgetting about the 401k, it's the only benefit we increased two years in a row before this year. So the choice isn't "families" or "401k"--we did... More


  5. "Awesome. Period."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    Between the free snacks/beer and the gym, I have everything I need at the office. Culture is catered to everyone and the company outlook is great.

    Cons

    It is a pretty competitive culture in the sales org, so if you are not ready to share your performance on a daily basis over lunch...it may be a bit awkward for you.

    HubSpot Response

    Jan 11, 2018 – Chief People Officer

    Love that you think HubSpot is awesome, I happen to agree with you! I love that you called out the company outlook--our future holds a lot of amazing things. I appreciate you writing a review and... More


  6. Helpful (1)

    "Beware of Manager Abuses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Cambridge, MA
    Former Employee - Customer Success Manager in Cambridge, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at HubSpot full-time (More than a year)

    Pros

    The company offers an incredible culture and worklife balance.

    Cons

    The company allows a lot of manager abuses to take place and go unchecked. Depending on the group you are in, this isn't a place to truly grow your career unless you're willing to spend significant time.

    Advice to Management

    Listen to your employee complaints.

    HubSpot Response

    Feb 12, 2018 – Chief People Officer

    This is a tough one to read, I'm sorry to hear your experience with us was less than stellar. We investigate every single employee claim as it relates to accusations of mismanagement, so I strongly... More


  7. "good place if you want freedom and fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    autonomy, perks, young people, good energy

    Cons

    lack of strong middle management for an efficient organization

    HubSpot Response

    Jan 18, 2018 – Chief People Officer

    Thanks for the review--I agree we are working to help train up our next generation of leaders and support our managers and directors, I think we are making some good progress but agree we can do... More

  8. Helpful (1)

    "Numbers Matter and People Do Too"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    Action-Oriented: When something needs to get done, we get stuff done
    People Matter: You are valued as a human before an employee. The benefits are good, and they are becoming great.
    Availability: Leadership and management is both transparent and available. The best ability is availability.

    Cons

    Quickly Changing: In a start-up to scale-up, changes are inevitable and often. You have to be able to adapt - I like it, some won't.
    Work-life balance: Especially getting started, it's pretty difficult to manage your time, feel prepared and also enjoy life outside of work. You'll put in the time early.

    Advice to Management

    Increase employee recognition. Positive Reinforcement over Positive/Negative Punishment everyday. I think the average employee is less than 2 years on average if I remember correctly (Not a hubspot stat, a general workplace stat) and with that, we need to encourage and motivate our employees all day every day.

    HubSpot Response

    Dec 27, 2017 – Chief People Officer

    Thanks for calling out our benefits and for the human-centric approach we take to helping people grow, this warmed my heart. I also like the callout for action orientation, and agree with your... More


  9. "Email Deliverability"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HubSpot full-time

    Pros

    Great company. Everyone has a do-shit-attitude

    Cons

    Sometimes we bight off more than we can chew. Projects are abandoned.

    HubSpot Response

    Dec 27, 2017 – Chief People Officer

    Thanks for writing up a review and for your work on our email team--I love that you call out our "do-S*&t" attitude, and I agree with you that sometimes we tackle too much and don't reach the finish... More


  10. Helpful (1)

    "Partnerships"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (Less than a year)

    Pros

    Diverse backgrounds. Culture of autonomy and trust.

    Cons

    Too early to assess, but nothing stands out so far.

    HubSpot Response

    Dec 27, 2017 – Chief People Officer

    Thanks for writing a review early on in your HubSpot experience and for joining our team-I'm delighted to hear that you feel our culture of autonomy and trust already and appreciate your feedback... More


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