HubSpot Reviews | Glassdoor

HubSpot Reviews

Updated August 21, 2017
464 reviews

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464 Employee Reviews

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Pros
Cons
  • Work life balance turns into more of a work life blend (in 30 reviews)

  • A very fast paced place to work (in 21 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Cambridge, MA
    Former Employee - Sales in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time (More than 3 years)

    Pros

    If you get an opportunity to work at HubSpot, take it! It will be the best career decision ever.

    Cons

    None that I can think of.

    Advice to Management

    Keep it up!


  2. "By far best job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time (More than a year)

    Pros

    People. I know it might sound cliché, but people is HubSpot's secret. It's not only that. Culture, Opportunities, Transparency, Flexibility. The list goes on and on and on and on. At HubSpot I learned that you can have life/work balance. I learned that life happens people will stop, listen and help. The environment is perfect for you to grow as a person and professional.
    Bottom line, for anyone reading this, if you have the chance to work at HubSpot, go for it and fully embrace the opportunity, it will probably be the best experience in your life, it will forever change your perception of work and people (for the best).
    HubSpot made me a better person and a much much much better professional.
    Kudos to all People Operation, you are doing a fantastic job on creating and maintaining a great work environment.

    Cons

    There's still small cultural subsets here and there that doesn't quite fit the company culture. Those subsets become more visible when there're parties and alcohol involved which always makes a lot of room for misunderstanding/misinterpretation.

    Advice to Management

    Company may have lost a little bit of its touch (maybe temporarily?) due to rapid growth. At times I felt that management wasn't taking any actions on some issues. I have two advices: no issue is too small. When expressing controversial opinions on controversial subjects just be a tad more thoughtful, for a lot of employees this is their first job and HubSpot will mostly shape their work ethics and the last thing they need is an inaccurate vision of the company/world.

    HubSpot Response

    Aug 18, 2017 – Chief People Officer

    Thanks for the thoughtful feedback, lots of good stuff in here, and thanks for calling out our People Ops team, I'm very grateful to work on such a great team, and it means the world to me that you... More

  3. "Culture is Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Writer in Cambridge, MA
    Current Employee - Content Writer in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (Less than a year)

    Pros

    A welcoming, creative, and flexible culture with many amazing benefits such as unlimited paid vacation and sick days, flexible work from home hours, generous parental leave, a private coffee shop, an onsite gym with free workout classes and showers, remarkable employees, and so much more.

    Cons

    I really can't think of any cons about working here. I love the team I work for and the creativity and drive that every employee I have met has. The culture is what's key about this company.

    Advice to Management

    Keep growing the remarkable culture you have in place here. It's what really makes HubSpot stand out in the tech, sales, marketing, and people operations roles in companies all over the world. It really is a competitive advantage.

    HubSpot Response

    Aug 14, 2017 – Chief People Officer

    Thanks for the review and the thoughtful feedback-I love that you called out our employees' creativity and drive, it's one of my favorite parts of working here. We'll continue to work to make you... More


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time (More than a year)

    Pros

    - Flexibility
    - Focus on diversity & inclusion by C-level
    - Rapid growth of business

    Cons

    - Internal communication can be difficult with current system used
    - Rapid global growth leading to a period of catch-up around scaling systems that work across offices

    HubSpot Response

    Aug 14, 2017 – Chief People Officer

    Thanks for your feedback and for writing up a review of HubSpot! We're grateful you're helping us build our team. Thanks for the callout on the importance of diversity and inclusion; we are working... More


  5. "HubSpot After Two years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Professor in Cambridge, MA
    Current Employee - Inbound Professor in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    - Autonomy: Being able to have your ideas heard and then given the space to achieve those ideas
    - Working culture: HubSpot is becoming known for our culture and having a culture where you can be yourself to achieve the most amount of success both personally and for HubSpot is one of the best reasons to work if not the best reason.
    - Flexibility: I have a family outside of the East Coast and being able to visit them and having my team and HubSpot understand that is a priority is amazing

    Cons

    Currently, the only downside I see at HubSpot is that we are only located in the Eastern part of the United States which limits our ability to reach out in the States for other talent.

    Advice to Management

    Finding other US based offices to spread our reach inside of the States.

    HubSpot Response

    Jul 27, 2017 – Chief People Officer

    Thanks for teaching our customers how to grow and for the thoughtful review. I love that you said you can be yourself here--that warms my heart! Agree that our East Coast strength can sometimes be... More


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Cambridge, MA
    Current Employee - Technical Lead in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot (More than 3 years)

    Pros

    I love working at HubSpot. They took a chance on me and have given me substantial growth opportunities

    Cons

    Engineering leadership is in a bit of flux, but most teams have good leadership

    HubSpot Response

    Jul 16, 2017 – Chief People Officer

    Thanks for writing up this review, and I hope we continue taking chances on people like you to help grow our team! I'm grateful you called out growth opportunities-it's one of the many reasons I love... More


  7. "Great people, experiences, and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    - Vacation (little stress in taking time off)
    - People (smart, friendly, and helpful)
    - Culture (makes you feel like the company cares about you)
    - Team size (small teams promote better collaboration)

    Cons

    - Scaling, but still small teams (lots of new people and changes make it more difficult to keep up with what's happening around the company)

    HubSpot Response

    Jul 7, 2017 – Chief People Officer

    Thanks for your feedback and for helping us grow--I love that you feel free to take time off (as you should) and that you enjoy the small team environment. I agree it's hard to keep track of... More

  8. "HubSpot lives with HEART"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Cambridge, MA
    Current Employee - Manager in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    The company focus on helping SMBs grow is motivating. The executive team is inspiring, coworkers are fantastic and the work is challenging.

    Many organizations have mission statements or sets of company values. HubSpot lives the company values from the bottom up and the top down. The management team believes in hiring people with HEART (Humble, Empathetic, Adaptable, Remarkable, Transparent). When you trust the people around you, you let the politics of a typical workplace slide away, and focus on delivering a fantastic customer experience and product.

    Cons

    The majority of employees are young professionals (which is dynamic and fun), but sometimes lacks years of real-world experience. The executive team has made up for this over time by hiring more experienced managers/directors/VPs.

    Sometimes the focus on 'career growth' seems like if you're not getting your next promotion, you're not growing. This mentality is starting to shift though.

    Advice to Management

    Stay focused on the long term vision, keep being transparent and on making customers and employees growing.

    HubSpot Response

    Jul 7, 2017 – Chief People Officer

    Thanks for your feedback, and your overall super thoughtful review. I agree with your push on career growth, and with the fact that long-term we need to change the vernacular so that growth isn't... More


  9. "Renewal Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Renewal Manager in Cambridge, MA
    Current Employee - Renewal Manager in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (Less than a year)

    Pros

    Perks (Kitchen is my fav)
    Commute
    Intensive Training
    Everyone is super helpful and ready to get you going on whatever project your are taking

    Cons

    Not a very diverse environment but I hear they are working on it. ( Make sure to try and retain qualified minority talent throughout all orgs not just sales)

    Advice to Management

    Keep being awesome and clear when it comes to the direction of the company.

    HubSpot Response

    Jul 7, 2017 – Chief People Officer

    Thanks for your feedback and for helping our relatively new renewal management team grow globally. I love your push on diversity (we are absolutely working on it, not just in sales) and that you love... More


  10. "Rocket. Ship. Continues."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cambridge, MA
    Current Employee - Account Executive in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    Company growth and future #1. Culture, talent, benefits, salary, flexibility, ESPP.

    Cons

    None! Every now and then someone accepts a role here and it's more than they can bite off and find something to complain about. Happens at every company - even less so here, luckily.

    Advice to Management

    Keeping winning.

    HubSpot Response

    Jun 23, 2017 – Chief People Officer

    Love this review, thank you for sharing it. I think you're right that people sometimes bite off more than they can chew, and we need to do a better job helping them navigate it. Most importantly, I... More


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