HubSpot Reviews
Updated May 26, 2023
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Top Review Highlights by Sentiment
- "Better compensation like with FAANG companies would be nice, rest everything is chill" (in 17 reviews)
- "Unfortunately these managers are not enabling the success of their team members, but they are mostly interested in showing upper management that they are as cool as managers as they were as individual contributors." (in 10 reviews)
Ratings by Demographics
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- Current Employee, less than 1 year★★★★★Featured Review
Great culture and environment.
Aug 1, 2022 - Software Engineer in Cambridge, MARecommendCEO ApprovalBusiness OutlookPros
1. A welcoming and supportive environment that encourages you to do your best. 2. Transparent and dedicated to improving based upon actionable feedback. 3. Established structure and culture of learning and asking questions.
Cons
None to speak of yet.
Continue readingThanks so much for being a software engineer with us and for the callout on the culture of learning, that really made me so happy to read because it's so paramount to our culture and organization. We absolutely will keep investing in employees and our culture, thanks for the thoughtful feedback here! -Katie
- Current Employee, less than 1 year★★★★★
Pros
Great place to work alot of resources great mentorship opportunity for growth and to make money
Cons
can be overwhelming it is sales so some months are tough can be a grind
- Current Employee, less than 1 year★★★★★
Amazing culture where you are genuinely valued!
Apr 17, 2023 - Senior Product Designer IRecommendCEO ApprovalBusiness OutlookPros
The people, culture, and genuine care for employees is everything it was touted to be and more! There is a reason HubSpot is at the top of GlassDoor and other job transparency sites, and I have loved it here so far. The diversity training and first week onboarding was the BEST onboarding training I have done with any company, and that can be difficult to do remotely. Your health and well-being is genuinely important to others here, and you can feel it, and it creates a great culture of taking care of each other. The perks and benefits are also excellent.
Cons
The only con I have ran into is that in my particular area, processes are a bit loosely defined for such a large company. It's not a problem if you are a go-getter and like to figure things out for yourself (which I am), but I would have expected more clearly defined processes to help new-hires understand what is expected and the steps taken to get to the same result. Everyone seems to be doing their own methods which is fine, but that can create inconsistency with end results and doesn't work as well when scaling a team or onboarding new hires. HubSpot DOES seem to know this however, and I have already seen initiatives in place to start creating better/more defined processes.
Continue readingHubSpot Response
Chief People Officer
Thanks for being a Senior Product Designer with us, and I think your point is totally fair on process. I think some folks who join us from small companies think we are super process heavy, while others feel we need more rigor, and I think both are fair. I like your point that we can a) improve them a bit for clarity particularly for new people and b) balance that with hiring people like you who like helping us co-create them. Thanks for the feedback and so glad you're loving it so far, that makes me so happy! -Katie
- Current Employee, more than 5 years★★★★★
Corporate shift causing burnout
May 22, 2023 - Senior Software Engineer in Cambridge, MARecommendCEO ApprovalBusiness OutlookPros
Wonderful people to work with. Excellent developer tooling. Compensation has improved significantly.
Cons
There's been quite a few high impact people fired in recent months because they were doing "fine" for one quarter instead of exceeding expectations. They get a PIP, no clear guidance for improving, ignored by managers and then fired after a month. These are people who have been around for years, previously did well enough to get promoted, and are now suddenly not good enough. They built HubSpot and their reward is being cut off when they stop burning their candle on both ends. Performance measurement has gone from being story based to metrics based and it's hurting morale.
Continue reading - Current Employee, more than 1 year★★★★★
Great Company, Internal Mobility is very competitive
Apr 6, 2023 - Senior Inbound Success Coach in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
- Learn lots of new skills - Learn good Business Acumen - Receive feedback - Good relationships with managers and colleagues, managers care and feel more like leaders and not managers. They want you to be successful
Cons
- Internal mobility very competitive and difficult
Continue reading - Former Employee, more than 3 years★★★★★
Used to be Great - Downward Snowball Since 2022 - Freefall in 2023
Apr 5, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
You get a middling job that will pay the bills and work remotely that will give you an excuse to hide from disrespectful or moderately competent coworkers. You get to work against other teams and compete to be better than all the rest, the best like no one ever was. You might get to work with a leader that doesn't assign you the same task also assigned to several others, unbeknownst to you. You can take unlimited vacation and fall behind your co-workers on their way to a promotion before you, even though you completed everything in good order. You get a high chance of taking on work that will not get recognized because the leader that designed the project was confused and can't understand if there's any business value. You might still have some of the benefits advertised by the time you start. You might have a chance to switch teams or move internally if leadership thinks a new shiny title and rebranding an existing role are important in the next year.
Cons
This is a complete bureaucracy now. Any merit based teams are few and far between. Those teams are also probably not hiring, as they are being forced to conform or actively being managed out by being given unrealistic expectations. Culture, teamwork, and comradery are all rapidly declining as teams feel pit against each to produce.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
The company tries to make workplace a psychologically safe place (but this is "trying" and this doesn't mean every team is psychologically safe). However, I would have to say, in terms of this, it's definitely above average compared to other companies.
Cons
No opportunities for actual growth. They will keep telling you to grow your skills and contribution like a superman but your salary or title won't grow 99% of the time. Every team isn't created equal. Your experience at hubspot will really depend on your manager and manager of manager etc. One team will be super micro managing and stressful to be part of while other teams are better. They will lay you off with absolutely no notice if they decide to save money or for whatever reason.
Continue reading - Current Employee★★★★★
Great company to work for
May 24, 2023 - Account Executive in Nashville, TNRecommendCEO ApprovalBusiness OutlookPros
Great environment and great people who are very supportive
Cons
You have to be very good at time management
- Current Employee, more than 1 year★★★★★
Smart company + people + process
Apr 28, 2023 - Writer in Rockville, MDRecommendCEO ApprovalBusiness OutlookPros
- Everybody I work with week-to-week is skillful, helpful, flexible - Trust-based, people-centric culture in general. Proud to be a part of it - Many perks including work from home, unlimited PTO, strong benefits - Layoff severance package was strong for those affected (5-month salary baseline)
Cons
- Regardless of how things run at the micro-level (which generally seems to allow for a lot of autonomy and room to grow), HubSpot still has all the implications that any big business comes with - No indication prior to layoff. Even high level management was unaware (which makes me wonder how decisions were calculated), but that's not uncommon either
HubSpot Response
Chief People Officer
Thanks for being part of HubSpot and part of our work from home crew from Maryland! I love hearing that your peers are helpful and flexible and smart, that makes me so happy. On the "big business" side of things I think it's fair to say there are elements of scale at work, and you're right that we kept the folks directly involved in the layoff small, but I think/hope we want to keep elements of flexibility and autonomy at every level, so hopefully we can continue to innovate there. Thanks for the feedback and for bring part of our team! -Katie
- Former Employee★★★★★
Pros
Great culture, people really care
Cons
Over hired and people weren’t even working
HubSpot Reviews FAQs
HubSpot has an overall rating of 4.3 out of 5, based on over 2,899 reviews left anonymously by employees. 84% of employees would recommend working at HubSpot to a friend and 76% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
84% of HubSpot employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HubSpot 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at HubSpot to be management, career development, benefits and the cons to be compensation .
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Chief People Officer