HubSpot Reviews | Glassdoor

HubSpot Reviews

Updated April 25, 2017
434 reviews

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4.6
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HubSpot CEO & Founder Brian Halligan
Brian Halligan
359 Ratings

434 Employee Reviews

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Pros
Cons
  • Work life balance turns into more of a work life blend (in 27 reviews)

  • Typical growing pains of moving from a start-up to scale-up (i (in 18 reviews)

More Pros and Cons

  1. "The Rate of Growth and Learning at HubSpot is Unmatchable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Cambridge, MA
    Current Employee - Customer Service Manager in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 5 years)

    Pros

    HubSpot is a fast pace, challenging, and energetic place to work. The aspect I like best is that you get out of out HubSpot what you put into it. You are given autonomy regardless of your tenure which makes the rate of learning unmatchable.

    Cons

    You have to be all in. If you are not, you won't move up.

    Advice to Management

    Keep showing individual contributors how they impact the bottom line of the business. This is what kept me motivated going from day 1.

    Please continue to invest heavily in employee education. You've done a great job here so far.

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    This review delighted me to no end--I love that you focused on learning and growth, and that you're pushing us to keep investing there, we are working really hard on it. On services, you're likely to ... More


  2. "Learning something new every day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    There is never a dull moment at HubSpot - I am constantly challenged which helps me develop as a professional. We work hard but the people I work with mean everything.

    Cons

    I appreciate the fast-paced nature of the company isn't for everyone.

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    Thanks for posting your review and for calling out that there is never a dull moment around here, I completely agree! I love that you love your colleagues, and agree with your caution that we mean ... More


  3. "Joining HubSpot was the best decision I ever made"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales in Cambridge, MA
    Current Employee - Director of Sales in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 5 years)

    Pros

    I started at HubSpot with limited sales experience, but a love for the Inbound mission and a relentless desire to contribute however I could. I did my day job well, took on new challenges, and no one ever told me no or to slow down. Instead, my colleagues taught me more, and pushed me to continue to improve. Nearly 5 years later I am in a key leadership role in sales and have elevated my career beyond my wildest dreams. I love HubSpot. There is an ever thriving startup culture even as the company scales, and I get an opportunity to learn from and be challenged by incredible people every single day.

    Cons

    HubSpot is not a place that you can come in, "do your time", and climb the corporate ladder. You need to do remarkable work to get noticed at HubSpot, but if that excites you, you will flourish at HubSpot.

    Advice to Management

    Continue solving for our customers first. Continue to nurture an environment of intrapreneurship. Continue to lead with transparency. Continue the sharp focus on fulfilling our mission.

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    This review represents all that we aim to do as a company--thanks for growing your career at HubSpot, for being willing to learn and grow while you're here, and for pushing us to get better and to ... More


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  5. "Great appreciation for people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Cambridge, MA
    Current Employee - Engineer in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    - Smart, motivated colleagues
    - Focus on helping other companies grow
    - Consistent desire to get [stuff] done
    - Wholehearted dedication to maintaining a positive culture

    Cons

    We're grappling with dramatic growth. Balancing current needs with structured project planning is a challenge.

    Advice to Management

    Keep it up!


  6. "Amazing place to do great work and grow as a human."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Cambridge, MA
    Current Employee - Implementation Specialist in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    Great people, great perks, they trust you to do your work. Free beer, and I feel like my hard work is valued.

    Cons

    None that I can really say. I am not a huge fan of commuting but I have the flexibility to work from home as needed.

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    I love that the title of your review includes that HubSpot helped you grow as a human--I feel similarly, so thanks for sharing that. Really appreciate you taking the time to share your thoughts with ... More


  7. "Love it here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scale Operator in Cambridge, MA
    Current Employee - Scale Operator in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 8 years)

    Pros

    I love the mission of the company, its something that I can rally behind.

    I love the culture.

    I love my co-workers.

    Cons

    Not for everyone. You've gotta show up and work hard and move the needle.

    Advice to Management

    Be bold.

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    Love the title of scale operator, that feels like all of our titles right now! Thank you for your review, for helping us do what very few other companies have done, and for sharing with our ... More


  8. "Great place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (Less than a year)

    Pros

    Flexibility, transparency, colleagues, challenges to grow

    Cons

    nothing here as of yet

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    Hi to the team in PortSpot! Thanks for sharing your review and for helping our team grow--I'm excited about the Full House party you guys are hosting, and about all the success you're delivering for ... More


  9. "I don't think I'll ever find a better place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Portsmouth, NH
    Current Employee - Customer Support Specialist in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    -Able to challenge myself everyday.
    -Amazing community feel, especially in the Portsmouth office! Literally feels like a second family.
    -Being a member of the tech industry is exciting, particularly because HubSpot is so proactive in paving the way for Inbound Marketing to become the way of the future.
    -The company encourages career growth and makes it very easy for you to explore different options. I've been encouraged and felt supported throughout this process.

    Cons

    I have no cons! Very happy to be here.

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    Thank you for the write-up and for helping us grow our impact in Portsmouth--what started as a small office has become a very big part of who we are as a company, so thank you for being a significant ... More


  10. "First time in my career that I look forward to coming to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    Autonomy, velocity, meaningful work, culture, transparency, perks & benefits, work/life flexibility and modern facilities.

    Cons

    Career paths are not clearly defined and compensation isn't competitive with peer organizations.

    Advice to Management

    Hold true to our cultural values as we continue to grow beyond the start-up/scale-up phase. The workplace environment which HubSpot has built and cultivated is really the secret sauce that gets me excited to come to work in the morning.

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    Thanks for writing this up and I'm so glad you love what you do. We are working tirelessly to ensure we keep true to our values while adapting as we grow and scale--it's an imperfect science, but ... More


  11. "HubSpot review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    - Management team that truly cares about the happiness of employees
    - Surrounded by bright, hard working and motivated people.
    - Very flexible work environment. Mentality is come in, get your work done, and leave. Managers never expect their people do be at their desks just for face time.
    - People are encouraged to think outside of the box and if there is a better way to do something you are encouraged to speak up and recommend/implement change. You never hear anyone say "well that's how we've always done it so we can't change"

    Cons

    - Company is growing very quickly and is in scale up mode. Always a lot to do, pace can be very hectic and you have to expect and be comfortable with constant change. This kind of environment definitely isn't for everyone.
    - There is a decent amount of "group think" on various topics given the young demographic of employees and the company's front line leaders. If you don't feel the same way about certain topics there is a tendency for the "group" to dismiss your opinion - you'll need to be comfortable speaking up and challenging people if you want your voice to be heard and you're not aligned with the vocal few that are passionate about the topic at hand.

    Advice to Management

    Make sure you keep your eye on the ball in terms of building an anchor company in Boston. Avoid getting distracted with the noise around social and political issues that has gradually become more prominent within the company over the last year or so. The time spent focusing on these things is time taken away from coming up with the next great product, service, or strategy.

    HubSpot Response

    Apr 25, 2017 – Chief People Officer

    Thanks for writing this up and for your push--our goal is indeed to be an anchor company in Boston, and we'll certainly rely on your help to make that happen, so thanks for keeping us ambitious on ... More


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