HubSpot Reviews | Glassdoor

HubSpot Reviews

Updated March 22, 2019
784 reviews

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4.7
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Employee Reviews

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Pros
Cons
  • "Work/life balance can be difficult to work out at first" (in 48 reviews)

  • "With growth comes growing pains" (in 31 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "Still great after 4+ years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    I've been at HubSpot now for almost 4 years and there's nowhere else I've even thought about working in that time. Why? HubSpot is a great place to work. I feel like I'm valued. I have a lot of autonomy in how and when and where I work. I feel strongly about the mission of the company. All in all, I'm extremely happy here.

    Cons

    As the company grows, scaling communication and decision making becomes more difficult. Luckily, it's something that's top of mind for many people who are working to make communication easier and better.

    HubSpot Response

    Jun 11, 2018 – Chief People Officer

    Thanks for spending 4+ years with us and for your kind review--I'm super grateful to you for sharing it. I agree with you on scaling communication and decision making--my hope is that the investments... More


  2. "I love HubSpot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSM in Cambridge, MA
    Current Employee - CSM in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 5 years)

    Pros

    I've been working at HubSpot for many years and have seen the company grow and change. The core principles haven't changed though: ultimate transparency, trusting employees to use good judgment to do their jobs, and being innovative. These days, working with smart people and having the flexibility to do your job as you wish in a fun environment is worth everything.

    Cons

    This is not a 9-5 job that you can leave behind when you go home. Also, certain career paths leave less room for growth within the company as the skills don't translate as well to other departments without taking a huge pay cut and starting over (I suppose that's the case no matter where you work).

  3. Helpful (1)

    "Great and continually improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Cambridge, MA
    Current Employee - Marketing in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 5 years)

    Pros

    They care about employees as people, not just part of a balance sheet. They are transparent when something isn't working and how they are going to fix it. People care about their work and their colleagues. People are respectful of one another. I've also had many meetings with our CEO, CTO, CMO, COO, and none of them acted too busy to meet with me even though I am not an executive. They're very present and engaged no matter what your title is.

    Cons

    As it's gotten bigger, it has gotten more bureaucratic in terms of the pace of decision-making and the hoops you have to go through to get something done. The pace is still often quite high in terms of projects and deadlines, though. That can be good and bad. It's not boring since it's a high pace, but can be hard to meet the demands of a high-pace environment when there's more hoops to jump through than before, when the company was smaller.

    Advice to Management

    Extend your paid parental leave. The current flexibility is great for all employees, but extending more time on paid parental leave is still sorely needed.


  4. "Love this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Cambridge, MA
    Current Employee - Sales Representative in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 5 years)

    Pros

    Great work life balance
    Takes care of their employees
    No micro management

    Cons

    can make more at other companies for sales roles, however, those other companies don't offer the same culture and flexibility that HubSpot does, which is why I'm staying.

    HubSpot Response

    Mar 15, 2019 – Chief People Officer

    Thank you so much for taking the time to write a review and for being a rep at HubSpot-I'm so grateful you enjoy working here and that you feel you have good autonomy in your role. I hope you stay... More


  5. "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    Culture, pay, benefits, growth opportunities, social

    Cons

    I would imagine most people who list cons here were not top producers, or haven't worked anywhere else.

    HubSpot Response

    Mar 15, 2019 – Chief People Officer

    Thanks for the review and for helping our sales team grow for three plus years, I really appreciate all you do and the time you took to write this. Sincerely, Katie


  6. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Cambridge, MA
    Current Employee - Technical Lead in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    (Product) Small independent teams mean possibility of each team having a specific vision and each team member feeling that their work matters

    Cons

    Small independent teams have trouble figuring out how to communicate and organize when larger, cross-team projects arise

    HubSpot Response

    Mar 15, 2019 – Chief People Officer

    Thanks for writing this review and for being a TL at HubSpot. I would agree that sometimes the downside of small teams is the cross-team and cross-ocean collaboration, we are always working to get... More


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDR in Cambridge, MA
    Former Employee - BDR in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time (Less than a year)

    Pros

    Management is outstanding and supportive

    Cons

    Maybe it’s a little overly structured

    HubSpot Response

    Mar 15, 2019 – Chief People Officer

    Thanks for being a BDR at HubSpot and for being a valued alum of our company! Really appreciate your time and effort, come back to visit us soon! -Katie

  8. "Inbound Marketing Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time (Less than a year)

    Pros

    Culture, work-life balance, growth opportunities

    Cons

    Favoritism, not all employees given the same opportunities to succeed

    HubSpot Response

    Mar 15, 2019 – Chief People Officer

    Thanks for the review, and sorry to hear you didn't feel there was equal opportunity here-we have a dedicated focus on internal mobility now, so my hope is that that helps drive a sense of fairness... More


  9. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Cambridge, MA
    Current Employee - Senior Software Engineer in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    Fantastic place to work that respects work life balance

    Cons

    Still has work to do to improve diversity & inclusion.

    HubSpot Response

    Mar 16, 2019 – Chief People Officer

    I agree we still have room to improve on DI&B, hopefully our new dedicated team will have a big impact there. Thanks for your review and for being a Senior SWE on our team-building a product our... More


  10. "Truly a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Consultant
    Current Employee - Inbound Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    - Unlimited vacation policy (if you're hitting your metrics)
     -Flexible work from home policy
    - Employee Stock Purchase Program
    - Restricted Stock Units granted at various levels (usually in association with promotions)
    - Coffee and beer gardens
    - Healthy snacks for free, including cereal, bagels, fruit, veggies, string cheese, etc.
    - Challenging but rewarding work environment - you'll never be bored
    - Great support from colleagues - everyone is working to get better

    Cons

    - Process + system changes can be rolled up a bit clumsily, negatively impacting the day-to-day operations of individual contributors.
    - Benefits are fantastic. Pay has not kept up with the increasing cost of living in the Cambridge/Boston area.

    HubSpot Response

    Mar 16, 2019 – Chief People Officer

    Thanks so much for sharing your review and for helping our customers grow. I also love that you called out our ESPP program and our refresher grants-most recent reviews haven't included those and... More