HubSpot Reviews | Glassdoor

HubSpot Reviews

Updated July 18, 2018
609 reviews

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4.7
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609 Employee Reviews

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Pros
  • "Unlimited leave and solid balance on work/life balance" (in 26 reviews)

  • "If you need to work from home that's not an issue" (in 22 reviews)

Cons
  • "401k match is low comparatively and work/life balance can be strained during busier periods" (in 42 reviews)

  • "Growing pains involved with a scale-up company" (in 27 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Still great after 4+ years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    I've been at HubSpot now for almost 4 years and there's nowhere else I've even thought about working in that time. Why? HubSpot is a great place to work. I feel like I'm valued. I have a lot of autonomy in how and when and where I work. I feel strongly about the mission of the company. All in all, I'm extremely happy here.

    Cons

    As the company grows, scaling communication and decision making becomes more difficult. Luckily, it's something that's top of mind for many people who are working to make communication easier and better.

    HubSpot Response

    Jun 11, 2018 – Chief People Officer

    Thanks for spending 4+ years with us and for your kind review--I'm super grateful to you for sharing it. I agree with you on scaling communication and decision making--my hope is that the investments... More


  2. "Great Sales Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Cambridge, MA
    Former Employee - Business Development Representative in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time (More than a year)

    Pros

    Culture, great product, fabulous employees, great managers, good training's

    Cons

    When there are no puppies in the office.

    Advice to Management

    Continue to be transparent and listen to your employees feedback, it will continue to set HubSpot up for success - great job!

    HubSpot Response

    Jul 12, 2018 – Chief People Officer

    I cracked up at your con! Thank you for being a part of our sales team and for helping our prospects grow. I appreciate your review so much--I promise we'll continue to be transparent and listen to... More

  3. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Blogger in Boston, MA
    Former Employee - Blogger in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved it culture, tech, blog, great product

    Cons

    None there are none none none none

    Advice to Management

    None

    HubSpot Response

    Jul 12, 2018 – Chief People Officer

    Thanks for helping our blog team grow, and for your feedback! Really appreciate it, Katie


  4. "Eager people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HubSpot full-time

    Pros

    great benefits, lax work culture

    Cons

    very one minded type of person, not very diverse

    HubSpot Response

    Jul 12, 2018 – Chief People Officer

    Thanks for the feedback! We are working hard to improve our diversity and overall inclusivity as a business, so hopefully our current employees recognize our meaningful commitment there--appreciate... More


  5. "People are great, Pay is low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at HubSpot full-time

    Pros

    -people you work with are top notch
    -there are a lot of opportunities to learn
    -the company is growing fast

    Cons

    -internal promotions are paid significantly less than external hires
    -support is not paid or treated fairly
    -internal mobility is not as easy they make it seem

    Advice to Management

    -pay internal promotions fairly

    HubSpot Response

    Jul 12, 2018 – Chief People Officer

    Thanks for the review and for your candid feedback. As you've likely seen, we are spending an absolute ton of effort helping support, from the Explore HubSpot initiative in both Portsmouth and... More


  6. "Training is Unparalleled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Specialist in Cambridge, MA
    Current Employee - Partner Specialist in Cambridge, MA
    Recommends
    Approves of CEO

    I have been working at HubSpot full-time (Less than a year)

    Pros

    supportive environment, positive culture, and an amazing sales trainer Lauren that will give you ALL the resources you need to succeed

    Cons

    hours can be long at the beginning (but it's worth it in the end)

    Advice to Management

    No advice, but great job hiring Lauren Davis!! I've gone through sales trainings at several other companies, and Lauren's support has gone above and beyond in helping me succeed in my role.

    HubSpot Response

    Jul 3, 2018 – Chief People Officer

    Love that you feel HubSpot's training is unparalleled, and thanks for calling out Lauren's work-I sent her a note with your review so she knows and gets to see the kind words. Really appreciate you... More


  7. "Great place to work! Great people to work with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    People, flexibility, autonomy, opinions valued

    Cons

    None that I can really think of, expectations are high but I think that's a good thing.

    HubSpot Response

    Jul 3, 2018 – Chief People Officer

    I agree! Expectations are high here, but I find them motivating. Thanks for the review and for your help supporting our mission and growth, we're so glad you're here. Sincerely, Katie

  8. "Renewal Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HubSpot full-time

    Pros

    Great benefits and overall good place to work!

    Cons

    No cons. This is a phenomenal place to work.

    HubSpot Response

    Jul 3, 2018 – Chief People Officer

    Thanks for your review and for helping our RM team scale--so glad you're part of our team!! -Katie


  9. Helpful (1)

    "BDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    Super clear path to promotion - tons of resources available to empower you to succeed, unlimited PTO and can WFH any time - In general, as long as you get your work done, you can essentially do whatever you want! Awesome coworkers - everyone who works here is super smart and willing to help... friendly competition but never stepping on each other's toes.

    Cons

    The tools are constantly growing and improving, sometimes it's hard to keep up! But they always have trainings to help us stay on track

    Advice to Management

    Keep getting employee feedback and adjusting accordingly! You do a great job already, but as we continue to grow, there will be more and more kinks to iron out.

    HubSpot Response

    Jun 11, 2018 – Chief People Officer

    Thanks for your feedback and for helping our sales org grow globally. We will definitely keep an eye on employee feedback as we grow--thanks for the insight and for the thoughtful review to help us... More


  10. Helpful (1)

    "Hard work, outstanding opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you're looking to challenge yourself and learn new things, HubSpot is an outstanding place to do so. The company is full of smart people who CARE, and it shows. Am excellent place for those who want the chance to go "above and beyond".

    Cons

    There's a lot of disorganization and ambiguity - maybe even a little more than I expected coming into a fast-growing company like this. That can certainly be seen as an opportunity at times, but other times it can just be frustrating.

    Advice to Management

    Continue to keep the bar high for new hires, especially in strategic and operational roles. If HubSpot is to continue to grow as fast as it is, its will need to maintain its current standard of brilliance, work ethic, and flexibility in its employees.

    HubSpot Response

    Jun 11, 2018 – Chief People Officer

    Thanks so much for the feedback here-I agree with how you said it's a great place for those who want to go above and beyond and care to do so, that's a really poignant way of putting it. I agree with... More


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