Employee Review

  1. 5.0
    Current Employee, more than 1 year

    Lives Up To The Hype

    Sep 8, 2020 - Customer Success Manager in Cambridge, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    HubSpot has a fantastic reputation that is well-deserved. Having worked at a few companies (both in and out of the tech space) prior to coming to HubSpot, I can truly say I hope to never leave. A few standouts for me: - Transparency. From the C-Suite down, everyone at HubSpot is open to sharing information, collecting and actioning feedback, and owning up to growth opportunities. - Customers. As a CSM, much of my time is spent working directly with HubSpot. My customers are fun and challenging to work with, and I've grown as a consultant in my time here. - Work-Life Balance. I'm encouraged to take time when I need to, and leadership practices what they preach here. It's helpful to see everyone take time when they need it, as that reinforces the intention behind benefits like unlimited vacation. - COVID-19 Response. You can't leave a review in 2020 without mentioning COVID, right? The support leadership has shown through thoughtful programs, WFH reimbursement, and flexibility has been next level.

    Cons

    Internal mobility within the CSM org can feel rigid at times.

    2 people found this review helpful

    HubSpot Response

    Chief People Officer

    Thanks for being a CSM and love that you feel our support in COVID 19 and in our customer and life work integration support, that makes me so happy. Fair callout on CSM internal mobility, thanks for the push and for helping our customers grow better globally, we appreciate you! -Katie

  1. 5.0
    Current Employee

    Love working there

    May 16, 2021 - Sales Manager in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, autonomy, career growth, and Stock incentives

    Cons

    Burn out can be bad

    Be the first to find this review helpful

    HubSpot Response

    Chief People Officer

    Thanks for being a sales manager with us, you're so appreciated! We did the new burnout plays to help specifically on your con, so I think/hope that should help a bit. Appreciate the feedback! -Katie

  2. 5.0
    Current Employee, less than 1 year

    Great remote workplace, but some leaders need more EQ

    Apr 22, 2021 - Software Engineer in Cambridge, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Senior leadership makes positive changes and cares about the company culture. There are some rockstar tech leads and engineering managers here. Lots of opportunity to work with senior engineers. High mobility + flexibility. Engineers are encouraged to work on new projects/teams and to continue learning. Not very stressful, at least in my experience as a Software Engineer. I pretty much work 9-5 and don't feel pressured to work more than that. The company is experiencing a ton of growth and seems to be scaling well.

    Cons

    A handful of engineers have poor communication skills. There could be more training for engineers to not come across so arrogant, condescending, or harsh in their speech. It seems some senior engineers get promoted to tech lead too quickly. I have noticed some tech leads are better at being engineers than they are at empathizing with people. Not all tech leads will check in with you on a regular basis. This is hard when working in a remote world. Anyone in a leadership position should be trained to check in on new hires more often. Better to be over-communicative. Base compensation seems fair, but I think HubSpot could bump up the stock reward and signing bonus values to attract more talent.

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    1 person found this review helpful

    HubSpot Response

    Chief People Officer

    Thanks for being on our engineering team, and for making the time to write a review. I love hearing that you have good life work integration and that you feel the internal support for mobility and flexibility, that's wonderful news. I'm flagging your push on EQ to our team to continue working with engineering leadership on, thanks for sending it our way--demonstrating we care about new hires and connecting with folks with empathy on feedback is critical to how we grow. Thanks again for your thoughtful feedback! -Katie

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