Great company, great benefits, stellar management - Care Coach Humana Employee Review

4.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

-Caseload is far more manageable compared to other insurance providers. - Upper management is very transparent and understanding of a CC's role and caseload -Managers are thoughtful and always willing to help

Cons

-Pay can be better -Some difficulty growing within the company

Explore other reviews about Humana

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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