Great company, great benefits, stellar management - Care Coach Humana Employee Review

4.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

-Caseload is far more manageable compared to other insurance providers. - Upper management is very transparent and understanding of a CC's role and caseload -Managers are thoughtful and always willing to help

Cons

-Pay can be better -Some difficulty growing within the company

Explore other reviews about Humana

5.0
Jan 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a good company to work for.

Cons

Short maternity leave compared to what my state offers.

1
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, decent benefits, PTO/holiday pay.

Cons

Glued to your desk. Decreasing benefits and increasing work demands. No ability to pivot or move outside of the role. Career development has to be done off the clock except CEU’s.

See reviews by: Helpful|Rating|Date|All