Constant restructuring - Anonymous employee Humana Employee Review

2.0
Mar 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous PTO, sizable benefits, growth opportunities, welcoming people. Pretty good work-life balance depending who you talk to.

Cons

Layoffs and a second one looming. Horrible maternity leave being a “healthcare” company. I have to use my PTO if I need more than the bare minimum. Constant restructuring, leadership telling us to “embrace change” but also changing priorities daily. Leadership unaware what people do day-to-day and unwilling to learn. Nepotism. Leadership choosing their friends from other companies or family members who haven't embraced Humana to what I’ve seen.

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5.0
May 7, 2026
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CEO approval
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Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible shift schedule if you can maintain changing standards that have to be met to qualify; work at home remote and no phone calls for the screening RPhs

Cons

This applies to all 4 pharmacy sites in Arizona, Texas, Ohio, and Florida: standards change constantly for what is accepted rate for production and missing errors (from MD office, tech entry, etc). Everything is about rate, rate, rate, yet you get majorly dinged for quality. Which of course we all want 100% perfect Rxs and no errors, but the rate continues to climb as RPhs practically just click the mouse to move an rx, taking safety shortcuts which are risky, and playing fast and loose with professional judgment allowances. These were not as allowed prior to Amazon, but once you have a company like that competing with you, patients expect everything in 24 hours and we're left to hang if we don't go faster and faster and stop worrying about what the MD actually wanted for example. You are penalized for questioning anything you think is wrong. Certain RPhs get picked to judge if your reasoning for clarifying is sound or not. Doctor leaves out directions frequency, just make it up, that's fine. No, that's prescribing and that's illegal. The Boards of Pharmacy and Medicine might want to look into this. I know one state did about 5 years ago due to an anonymous tip from a colleague.

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