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      Humana

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      Humana reviews

      If you can handle being talked to my 95% of the members like you aren't even worth a penny, take the job. - Customer Service Representative Mail Order Pharmacy Humana Employee Review

      2.0
      Feb 2, 2017
      Customer service representative mail order pharmacy
      Recommend
      CEO approval
      Business Outlook

      Pros

      Humana itself is a wonderful company. My manager was extremely understanding and lenient. Some members are actually nice and appreciative.

      Cons

      Only a half hour for lunch. The members are some of the most disrespectful and blatantly rude people I have met in my life. Doctors mess up everything and are even less respectful than the members. Most of the other people in management in my department are catty and no matter how much you go to HR about them, nothing gets done. Out of my training class from October, at least five of us myself included have had to seek therapy due to the mental issues this job causes.

      Explore other reviews about Humana

      5.0
      Jun 30, 2026
      Snp case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, some flexibility, great manager

      Cons

      Frequent changes, quality changes, metric changes

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - some desire for modernization

      Cons

      Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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