Stuck in neutral - Member Services Humana Employee Review

3.0
Nov 22, 2012
Recommend
CEO approval
Business Outlook

Pros

My fellow co-workers. The individuals that I refer to as my extended family, perform extraordinary feats on a daily basis with one goal in mind...servicing the members! No matter the amount of negative energy pushed their way from management and a small host of members. They trudge forward.

Cons

Job Stagnation! At this juncture of a two year transition to a wellness company, career progression is non-existent unless your goals are in the mail order Rx business.

Explore other reviews about Humana

5.0
Dec 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice Culture. Friendly Management, Good Work Ethic

Cons

Cannot think of any Cons

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
See reviews by: Helpful|Rating|Date|All