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      Humana

      Engaged Employer

      Humana reviews

      The work sucks - Pharmacy Customer Service Humana Employee Review

      2.0
      Aug 10, 2019
      Pharmacy customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, it's terrible. . The pay is decent I guess

      Cons

      Humana is not the best insurance therefore the customer suffers and the customer service agent takes the brunt of the abuse

      Explore other reviews about Humana

      5.0
      Jun 17, 2026
      Associate vp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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