Pros
Brand recognition, potentially lucrative position. As with any other similar position, potential for upward mobility exists for those so motivated and qualified.
Cons
"Potentially lucrative." Opportunities for success at Humana range from minimal to low six figures, but it seems to take a special combination of marginal talent, the right relationships with the right people, and dumb luck to actually make a decent living. Those few honest individuals in management will admit your opportunities to make money are greatly enhanced or severely retarded by arbitrary factors that are out of agents' control, such as the states you are or are not licensed in, whether or not you're bilingual, what hours you work ( which is subject to a ludicrous and repetitively revised shift bid process ), which supervisor you're assigned to and your relationship with them. Also, for the # 2 insurer in the country, the benefits are awful.