2.0
Feb 9, 2020
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Good tools and infrastructure.
Cons
Concerning ethical behaviors amongst leadership. I would only consider working outside of the call centers if I were a white male from a traditional American background and really well connected in the Louisville area. The culture of the company is to cut corners and fudge numbers. It's a true old boys network. Most of the leadership is rewarded for making decisions that align with their personal/individual interests as opposed to the good of the company. If you have other options, go there.