Great place if you want to be micromanaged and discriminated against for being young - Resolution Analyst Humana Employee Review

1.0
Dec 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Checks cleared and that’s about it

Cons

Horrible management micro managed to the point of it being aggressive & harrassing if you metrics are too good they treat you like you’re somehow cheating the system even if you’re doing your job simply because of the verint monitoring it’s horrendous

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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