Great benefits, huge deal of pressure - Claims Processing Specialist Humana Employee Review

4.0
Mar 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Loved the benefits, company culture in diversity, inclusion, employee appreciation. They try to encourage employees to grow and reach their goals (professionally, personal and health) (the company per se).

Cons

Immediate leaders, or segment leaders might have a huge load and pressure that goes down from leader to leader until gets down to you. Performance and Productivity pressure is REAL. Miss the company sometimes but the production and metrics pressure made me feel frustrated and emotionally drained many times (I had to be 99%- 100% correct in all my production audits ).

Explore other reviews about Humana

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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