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      Humana

      Engaged Employer

      Humana reviews

      Good company - Customer Service Representative (CSR) Humana Employee Review

      5.0
      Jul 24, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, love Humana, benefits are good, needs better pay for bilingual employees but overall miss working forthem.

      Cons

      You need to know the person who can help you move to higher position, even if everybody knows who should get a selected to a promotion, if management prefers somebody else , that's the one who will get the promotion.

      Explore other reviews about Humana

      5.0
      Jun 30, 2026
      Snp case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, some flexibility, great manager

      Cons

      Frequent changes, quality changes, metric changes

      3.0
      Jun 30, 2026
      Care manager - telephonic behavioral health
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, decent benefits, PTO/holiday pay.

      Cons

      Glued to your desk. Decreasing benefits and increasing work demands. No ability to pivot or move outside of the role. Career development has to be done off the clock except CEU’s.

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