Only work there as last resort and not permanent - Inbound Call Center Representative Humana Employee Review

1.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Equipment is provided. You get full time hours and okay pay., which is about it.

Cons

Equipment problems all the time. Training goes fast. No time off. They off 3% off your check for retirement without asking, no match until 2nd year. High turnover Micromanagement Not good work/life balance is high stress

Explore other reviews about Humana

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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