Pros
It was remote, which they're trying to take away. They also provide all of the equipment if they finally get it to you.
Cons
EVERYTHING! The interview was fast, and they offered me a position, but the "manager/supervisor" who offered me didn't want to do anything. I was lost during the onboarding process. The first day I had to reach out to a friend of mine that works with another department to help me out. I didn't even speak to her until a week later. The training part was great, BUT it had NOTHING to do with what half of us ended up doing. (So a whole month was wasted) Their expectations are RIDICULOUS! I mean it, they want you to contact 160 pt per day ( that means you can only speak to each patient for 3 min) They constant have MANDATORY OT and WORK SATURDAYS (only have 1 day off) when you tell them you can't do them they write you up. My manager tried quitting but instead, they ended up demoting her and when I gave my school schedule the top boss got mad at me and stated I needed to work around their schedule. Even though I worked 8 am till 5 and my classes weren't until 6:30 pm. When I told her about this, she stated I still needed to work around their schedule. They would micro-manage us and the stress was so high I ended up having a miscarriage because of it. After that, I decided to quit and from what other coworkers have told me, things have gotten worse.