Horrible - Contact Representative Humana Employee Review

1.0
Dec 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits on day one, every Friday you get a 1 hour lunch break for wellness time.

Cons

They don’t train you properly , everything is rushed and they don’t care about their members. Some of the management is racist so if you’re a POC good luck being respected and talked to like a human being. During training questions are called "interruptions" . They want to see you fail… management sucks and the trainer just reads from a PowerPoint that she supposedly can’t show the class because it has notes for dummies marked on it. I lost so much respect for Humana and will NEVER recommend this insurance to anybody nor tell people to apply here. This company took a huge toll on my mental health and it’s really unfair how they played us. My training class went from 26 people to 4 people in 6 weeks. Stay away and find another healthcare insurance company that values the employees and actually trains them.

Explore other reviews about Humana

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- some desire for modernization

Cons

Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

See reviews by: Helpful|Rating|Date|All