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      Humana

      Engaged Employer

      Humana reviews

      Really cares about their customers - Customer Service (CSR) Humana Employee Review

      3.0
      Feb 1, 2023
      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun place to work! Fun team building exercises and competitions. Sweet customers (usually). Easy place to work.

      Cons

      Low pay. No room for advancement.

      Explore other reviews about Humana

      5.0
      Jun 3, 2026
      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and work conditions

      Cons

      Some issues with flexibility and work life balance

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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