VSP, Agent Support - VSP Humana Employee Review

1.0
Aug 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Cannot think of any. I had such high hopes.

Cons

This temporary position is for a business need during Annual Enrollment for health plans. There is little support provided by the permanent employees within Humana. The VSPs are treated as temporary, and they are for the most part. Each year hundreds of VSPs are hired and expected to perform excellent agent support with little support from the leaders.

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5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Engaging and helpful colleagues, really great space to work.

Cons

nothing as such since i just joined

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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