3.0Aug 24, 2023Inbound customer service representativeCurrent employee, more than 1 yearMiami, FLRecommendCEO approvalBusiness OutlookProsGreat company promises, good starting payConsBonus is based off customer reviews, back to back calls, handling everything for all departments, not adequately trained.Show more
5.0Jun 30, 2026Snp case managerCurrent employee, more than 3 yearsRecommendCEO approvalBusiness OutlookProsGreat pay, some flexibility, great managerConsFrequent changes, quality changes, metric changesShow moreHelpfulShare
3.0May 14, 2026Anonymous employeeCurrent employee, more than 10 yearsRecommendCEO approvalBusiness OutlookProsInteresting work, decent benefits, ability to work from homeConsCutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiativesShow moreHelpfulShare2