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      Humana

      Engaged Employer

      Humana reviews

      Good Benefits - Call Center Representative Humana Employee Review

      4.0
      Mar 11, 2025
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer great benefits which includes a hr paid break a week that call a wellness break Dental, Vision and health insurance services through Humana and BCBS

      Cons

      They do not hold every one accountable and they have surveys for the members to take after most calls and if the COMPANY gets a bad rating they blame the agents as if we have control over and of the process of the company

      Explore other reviews about Humana

      5.0
      Jun 17, 2026
      Associate vp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Making all the right moves to be a leader in 21st century health care.

      Cons

      Legacy technology and corporate structures still create friction, but improving.

      3.0
      May 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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