Lousy pay; good benefits; great opportunity for advancement. - Front Office Supervisor Hyatt Employee Review

4.0
Apr 28, 2013
Recommend
CEO approval
Business Outlook

Pros

The benefits are incredible. When I worked there each associate was eligible to stay in any property up to three consecutive nights free of charge. Great health insurance, free meals while you're working. In the time I worked there I got a new position with the company, each a promotion, once a year. You can rise up through the ranks as quickly or as slowly as you desire as long as you're willing to move around a bit.

Cons

Limited to no opportunity for business travel. Getting to a respectable salary can take many years of rising through the ranks. After two years with the company, I was making only $12.50 per hour in a supervisor-level position. Had I had a similar position at another hospitality or retail establishment I'd probably be making closer to $15-20. High turnover meant we were constantly training, low starting pay meant we always had trouble filling positions with qualified individuals.

Explore other reviews about Hyatt

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady full-time income and consistent work schedule available

Cons

Physically exhausting work over long daily shifts

4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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