Guest Service Manager- Park Hyatt - Guest Services Manager Hyatt Employee Review

3.0
Apr 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Great growth and transfer opportunities for management.

Cons

Surprisingly, Hyatt has one of the most outdated and inefficient software/computer systems in the industry. The orientation and training for all employees is sub par compared to that of InterContinental and Four Seasons. Average hotel benefits. Worst of all, Hyatt had the least life-work balance for salary employees than any of the 5 major brands I have worked for. Very time demanding. HORRIBLE - I mean, the absolute worst employee provided "meals" I have ever encountered.

Explore other reviews about Hyatt

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

2.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Available for overtime if need be

Cons

Poor management, gossiping work culture

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