Great Benefits & People / Low Pay - Front Desk Agent Hyatt Employee Review

5.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

12 free nights a year at most hotels is a huge perk! Everyone I worked with was extremely kind, cared about your well-being, and empathetic.

Cons

Pay wasn't great. You could make money off upsells but not much. Have to work weekends and night shifts.

Explore other reviews about Hyatt

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun communicating with guests and colleagues

Cons

Not any cons to be honest

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

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