Aimless, scattered, hostile - Analytics Engineering IBM Employee Review

1.0
May 4, 2016
Recommend
CEO approval
Business Outlook

Pros

There's only one benefit when working with IBM - work from home. And that makes it all worthwhile for many. Unfortunately, they know this, and hold you and your family hostage with low salary, no pay raises, intimidation, long hours, no perks (like no internet reimbursement, no cell phone, small cheap workstation etc)

Cons

Everything else. Management has no idea what to do. There's always a general business direction crises of some sort in play. Many goal oriented buzzwords appear and disappear without cause, usually daily. Bluemix, Cloud, Mobile, Analytics etc. But they all lose support in short time. You'll be harassed by all levels of management, as it flows from the top down. You'll be assigned to work some new strategic objective such as Watson, but pulled away when bad numbers are publicized. You'll be forcibly placed into another in-vogue area such as Cloud, but that will fail also within a few years where you'll be moved to yet another hot-item such as Agile development. Sometimes you'll be sent to an entirely different department, perhaps over to customer-facing duties where the customer contract is chaotic and usually in legal contention. There you'll sit for months doing nothing, except filling out billing forms to keep your utilization numbers up. From there you'll be pulled from that "account" to another (different) customer, where the cycle starts again. Then you'll likely end up back in Mobile or something, where one will languish for a few years until you're finally RA'd – that’s FIRED – not laid off. Along with 20k others in the US, and 110K world wide. But wait – Ginny said there’s 20k job openings. Whew. Thought it was gonna be a disaster for a second there. A quick check of the job openings shows a strange removal of jobs after a one week posting. You’ll print one out and call the hiring manager. Hiring manager asks where you got the requisition as they are pulled every week. After you explain, he indicates that there’s a global hiring freeze throughout the company, and his department is no exception. Feeling compassionate, he explains why he has to post them in the first place, then remove them 7 days later. And he was never going to be allowed to hire for it in any event. He’s busy and hangs up. You'll miss the usual severance, and receive a month's pay before you're escorted to the doors. You'll also forego your usual 401k match, because they sneakily changed the year's contribution to once/year on December 15th only - and only if you're still with the company on that date. Then you'll find yourself 57 yrs old trying to find a job with the IBM albatross hanging around your neck. You'll think back to when you were 30 yrs old, where you were confident and cocky, knowing that nothing like this could EVER happen to you. You snickered at the old folks, the 55+ crowd, and wondered why in heck IBM didn’t get rid of them so you could get a raise for yourself. But now at 57, your family and kids will look at you in distain for being unemployed. You've let them down. Then you'll come to the realization of why IBM's legal dept is more than 8% of the company when you try to argue age discrimination. Or why the latest RA took all of your friends over the age of 53, but mysteriously none of the hot shot kids or young management types. You'll wonder why there's a list of con's of this company that goes on for 20 paragraphs, compared to just 1 for the Pros. You'll wonder why investors don't see the execs wrecking the place in a hysteria, each taking home $15mil/yr salaries, with $7mil/yr bonuses, and another $45mil/yr in stock options. You’ll imagine the execs stretched out and sleeping on one of the company’s fleet of 20 large luxury private biz jets on their way to the monthly financial meetings in Europe. You’ll imagine. In the meantime, the IRS is after you for some silly 401k malefaction and has put a lien on your house, IBM has sent your name to the credit bureau for a $920.00 trumped up travel voucher you supposedly never paid. You'll wonder what has happened, or were you just run over by a bus? Coming home someday you stop by the mailbox and notice a letter from IBM. It's from Ginny. She's congratulating you on your "retirement", and offers you a choice of 1) Jelly of the month 2) a jumpstart cable box or 3) a magazine subscription. I’ll wonder if I should just toss it, or if she’s serious. She is, and it gets tossed. As winter sets in, you'll wonder

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CEO approval
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Pros

Amazing place to work, very beautiful campus. Great people and very traditional researchers.

Cons

Administrative staff is a bit lazy.

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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