Good company, not enough pay or hours. - Telephone Interviewer ICF Employee Review

3.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to self monitor breaks, work from home and a good, positive working environment

Cons

I cannot make a livable wage here and the hours are iffy during the slow period unless you're one of their top dialers.

Explore other reviews about ICF

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

People, Mission, Culture, Technology, Remote. You work on projects and technologies that actually impact and improves the day to day lives of people around you, the community and the Country

Cons

Pay, No much room for upward mobility. If you are a high performer, you'll struggle as the structure rewards years spent in the company vs level of expertise or experience.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful people Meaningful work Flexibility with schedule and remote work

Cons

Sub-par benefits and pay, particularly compared to other consulting roles High utilization targets for junior staff

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