dont work here - Custome Service Specialist ICF Employee Review

1.0
Jan 6, 2023
Recommend
CEO approval
Business Outlook

Pros

job so you get some money

Cons

dont care about their employees

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ICF Response
3y
Thank you for your perspective. As an organization, we value open and honest conversations—even when it’s hard. Employee input shapes our strategies and helps move us forward. KZ

Explore other reviews about ICF

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

People, Mission, Culture, Technology, Remote. You work on projects and technologies that actually impact and improves the day to day lives of people around you, the community and the Country

Cons

Pay, No much room for upward mobility. If you are a high performer, you'll struggle as the structure rewards years spent in the company vs level of expertise or experience.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful people Meaningful work Flexibility with schedule and remote work

Cons

Sub-par benefits and pay, particularly compared to other consulting roles High utilization targets for junior staff

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