Lacking clear direction. - Senior Marketing Manager IGT Employee Review

Senior Management is more focused on painting a picture that they are innovative and indispensable to customers. There is a lack of a realistic expectations of how to generate growth for customer. Struggling to maintain their relevance in an industry that paralyzed by restrictions and a changing retailer landscape and mindset. This place is a case study in dysfunction. HR has no power, employee complaints and concerns are ignored. Promotions and raises are often promised and reneged. This one trick pony has been caught by the competitors and out of desperation has management reacting to maintain their relevance.