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IGT Reviews

Updated January 9, 2018
818 reviews

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3.1
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Marco Sala
126 Ratings

818 Employee Reviews

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Pros
Cons
  • Communication from upper management can be lacking at times (in 56 reviews)

  • Lacks work life balance as a priority - Technology is pushed hard year round (in 22 reviews)

More Pros and Cons

  1. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Sacramento, CA
    Current Employee - Business Analyst in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IGT full-time (More than 5 years)

    Pros

    Great people, projects, and growth potential

    Cons

    Benefits are very lacking and pay is not competitive


  2. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Well formed teams
    Smart leadership
    Innovative despite corporate structure

    Cons

    More training opportunities for employees

  3. "Good Company for Good Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IGT full-time (More than 5 years)

    Pros

    If you are a motivated person, and someone who takes the initiative, then you have plenty of opportunities to advance at IGT. Motivation and initiative may include learning new skills or even going to college, but the opportunities are there.

    Cons

    Same as other places I have worked. People who have been here the longest always seem to complain the loudest creating a negative atmosphere when they do. It's a job. Do your job, change when you need to, and make yourself known as someone who is valuable.

    Advice to Management

    Most managers I have worked with are reasonable. To the others, please don't forget the "human" aspect when it comes to managing. Yes the bottom line is important, but people are important too!


  4. "A little TOO slow and steady, even in the thick of Silicon Valley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer III in San Francisco, CA
    Former Employee - Software Engineer III in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at IGT full-time (More than 5 years)

    Pros

    Flexible work hours, decent benefits, friendly and supportive staff/coworkers, ability to work from home for appointments/sick time/etc., almost no overtime, good chances for advancement if you are passionate and take initiative.

    Cons

    Slow communication and broken processes lead to inefficiencies across studios on projects, occasional (and seemingly expected) crunch time, extremely slow innovation. But worst of all, they're regularly downsizing in the bay area and don't seem willing to spend any money for growth there anymore, so don't expect to stay around long, willing or not.

    Advice to Management

    Stop focusing so much on putting out small fires and focus much more on fixing the real high-level problems, such as inefficient processes and global miscommunication. Upper management really seems to have no idea what the day to day life of 'worker bees' is like, and doesn't properly accommodate or push for change in a positive direction at all. The company keeps pushing innovation as if it's actually being done, but it really isn't--they take baby steps and keep redoing/rereleasing decades of older work with little to no changes, and it's hurting the business. Take some risks for once, the competition is leaving you in its dust now.


  5. "A Mixture of Good and Bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Positive Outlook
    No opinion of CEO

    I worked at IGT full-time

    Pros

    Everyone is very friendly and very helpful. The benefits and perks are good, and the employees get free, healthy snacks all day. There's no micromanagement, and managers typically will check in once each morning at the agile meeting. Working from home is generally considered okay and the hours are very flexible. It's a relaxed atmosphere, at least on the surface.

    Cons

    They put a lot of emphasis on good, regular communication with other team members and with managers, which could be good or bad, depending on your social skills. However, supervisors are not always good at communication themselves. One-on-one meetings are largely unproductive, since they often involve platitudes that don't address problems or complaints about the employee's work (if there are any), and said employee is left unaware they should change practices. Managers and producers will often send mixed messages about priorities and responsibilities, contradicting each other (and sometimes themselves) days or weeks later. Server-side developers are not held accountable to fix their own mistakes. The end result is that a confusing and frustrating atmosphere is created in which the employee is constantly second-guessing their own decisions, distrustful of the orders they're given, unsure of how their performance is being evaluated, and occasionally being chewed out by one of the five or six people they report to when they don't guess correctly.

    Advice to Management

    - Give more honest feedback along the way, before it becomes a big problem.

    - Augment the development documentation with some priorities in terms of what should be worked on first, second, and third, and then stick to it in practice. Don't be mercurial or leave it up to personal judgement and then criticize that judgement.

    - Don't come down on people for not finishing superficial tasks because they were busy fixing deeper, more serious issues.

    - Don't come down on people for listening to what others told them to do.

    - Stop telling client-side devs to work around the server people's mistakes, particularly when it takes much longer.

    - Make sure you're comminucating milestone dates so people know if they're hitting them and if their work is being looked at.

    - Having separate meetings for different teams was causing a lot of problems (but this was fixed before I left).


  6. "Good work experince"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Reno, NV
    Current Employee - Senior Accountant in Reno, NV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at IGT full-time (More than 3 years)

    Pros

    Paid holidays, average benefits, working for a large company. Lots of opportunities for advancement if you watch for openings and apply. Workload is manageable.

    Cons

    Company is still going through transition since merger in 2015. Bonuses and benefits have been cut for most employees, senior management (CEO, COO, CFO, etc.) all seem to be from the GTECH.

    Advice to Management

    The company relies too much on debt and management is too loose when it comes to holding people responsible for deals. Company has duplicate positions all over and need to streamline finance/accounting so there is less of a chance for things to get overlooked. Bring back a clearer bonus structure so people work harder (results driven). Study job duties more closely and bring on less more productive employees who will do more and feel better about their compensation.


  7. Helpful (2)

    "Good people at bottom level, clueless management, shrinking and losing good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Quality Assurance Engineer in Las Vegas, NV
    Former Employee - Software Quality Assurance Engineer in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IGT full-time (More than 8 years)

    Pros

    People at bottom level are good smart people. They are able to work smart but cant. Pay is well and travel budget is good for top mgmt.

    Cons

    Management is completely clueless. More managers than employees and even more VPs and EVPs. Old process that mgmt wont change because their years old graphs wont work. Mgmt keeps their calendar full with hour long mtgs.

    Advice to Management

    You are top heavy and going to fall. Stop wasting money on travel, top mgmt, remodeling, fire useless people and hire smart working people.

  8. Helpful (10)

    "Antiquated Mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IGT (More than a year)

    Pros

    Work/life balance. Nice, supportive team members (management excluded)

    Cons

    Will tout itself as a "stable" company and then lay off new, valuable hires– layoff rounds are typically every quarter. Pay is relatively low, raises (if you get any) are paltry. Company is FAR behind tech industry standards- we're talking employees openly admitting that they refuse to read or respond to emails, so good luck getting anything done in a timely fashion. Lots of talk of innovation, communication, and teamwork with absolutely nothing to back it up. Company's current strategy seems to be "doing the same old thing" and hiring back company veterans from 20+ years ago in an attempt to "bring back the old IGT magic" so just about all business practices and strategies are from the 80s/90s. Any practices that are considered standard in the tech or commercial product world are met with a primitive fear response and are quickly dismissed as unrealistic. Upper management ranges from inept to insane (or both.)

    Advice to Management

    GET WITH THE TIMES. Stop trying to recapture what you had 20-30 years ago and ACTUALLY INNOVATE. Take risks. Nurture new, young talent and stop rehiring stubborn older employees who don't care to evolve to meet the basic standards of tech. You're competing with mobile phones and much more interesting game experiences within people's pockets. Your competitors seem to realize this, but IGT doesn't. Younger generations do not have the money nor interest in pouring hard-earned cash into subpar slot machines based on grotesque cultural stereotypes. Stop gas lighting your staff by asking for suggestions and then getting offended by honest feedback.


  9. "Love it"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IGT full-time

    Pros

    People are warm and welcoming. I love my job

    Cons

    I dont see any cons so far


  10. Helpful (1)

    "Was a great place to work locally once.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manufacturing in West Greenwich, RI
    Former Employee - Manufacturing in West Greenwich, RI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IGT full-time (More than 10 years)

    Pros

    They did their best to give me a good work/life balance...

    Cons

    Pay could of been better, Management to loose at times...Supervisor went off at times, and could not be located in building when needed... Merger hurt the company from what it was. It's former greatness


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