a long journey - Customer Service IKEA Employee Review

4.0
Apr 24, 2012
Recommend
CEO approval
Business Outlook

Pros

-Flexible pay, wages, good BENEFITS, Flexible schedule depending on your availability, Cross Training, Job sharing,

Cons

Benefits drop down when changing from full to part time;

Explore other reviews about IKEA

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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