Turn Over City - Manager IST Management Employee Review

1.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

You finally get paid holidays although the clients have been paying for it this entire time. You learn lots of skills you can take with you to a better job.

Cons

-Healthcare benefits are not worth it -They do not match your 401k -High expectations with low pay -Horrible raises even with excellent reviews -They hire anybody just so they can have bodies at a site.

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IST Management Response
8y
I'm excited to share that in 2018 IST was able to increase our PTO for our new employees from 13 to 19 days per year as well as offer a 3rd tier medical plan and reduced rates for our employee only medical coverage. It is always our goal to promote from within as our career path and internal promotions are the fastest way to advancing your career and rate of pay outside of annual review increases and performance bonus opportunities. We look to our local managers to help train their employees, and to encourage participation in our manager training programs, EP evaluations, and skills training so that the employees are ready for the next step in their career. I would love to be able to discuss our training program with you in more detail to ensure your team is ready for the next step with IST! Please feel free to contact me directly. Lori Mitchum VP Administration lmitchum@istmanagement.com

Explore other reviews about IST Management

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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IST Management Response
5d
Thank you for your comments and feedback. They're very insightful!
5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Cons

None come to mind at this time.

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IST Management Response
2w
Thank you for your comments and feedback. It is very much appreciated!
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