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      Great Company Culture - Client Success Specialist Indeed Employee Review

      5.0
      Oct 15, 2021
      Client success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to work at a company that cares for your well-being, then Indeed is the place to be! From day 1, my manager/team was always supportive and the team environment is a very tight nit.

      Cons

      The role itself was stressful since you had to deal with angry clients almost every other call. It slowly drains you mentally. For the client success role, you had to be available 6/8 hours on the phone which can sometimes be taxing.

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      Indeed Response
      4y
      Hi there, thank you for taking the time to write a review for us. We're extremely happy to hear you had a positive experience while you were working with us! Though the role might have been demanding, we're glad you felt supported throughout your journey with us. Thanks again for your feedback. We really appreciate it!

      Explore other reviews about Indeed

      5.0
      Jun 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good total comp in my opinion

      Cons

      None that I can think of

      4.0
      Jun 3, 2026
      Operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

      Cons

      The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

      1
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