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      Lot of politics & Favouritism - Named Account Manager (NAM) Indeed Employee Review

      3.0
      May 19, 2025
      Named account manager (nam)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Timely Pay Policies are good. 6 M paternity leave.

      Cons

      There's a lot of politics involved in the accounts assignment. When a product fails to deliver or the return on investment (ROI) cannot be justified to the client, the sales representative is penalized, potentially even facing termination this also applies if the client decides not to renew the services. The workload seems never-ending; despite all the automation and tools available, Excel sheets continue to pile up.

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      5.0
      Jun 30, 2026
      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance, company clearly cares about it's employees, solid benefits and leave, noble mission, profit isn't always the top priority which is great

      Cons

      PE cycles have been all over the place for almost my entire tenure

      4.0
      Jun 3, 2026
      Operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

      Cons

      The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

      2
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