work culture - Customer Service Representative Infosys Employee Review

1.0
Jun 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The organization struggled with a poor workplace culture, offering little to no support for employees. There was a noticeable lack of communication, team cohesion, and leadership accountability

Cons

Additionally, the demands of the role made it extremely difficult to maintain a healthy work-life balance, which significantly impacted overall job satisfaction and personal well-being.

Explore other reviews about Infosys

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place to work as they are the largest IT service providers in India

Cons

Nothing much cons of working here

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

2 at-home days per week

Cons

Mandatory office time even when entire team is halfway across the country. Lack of upwards mobility. Constant pressure to inject generative AI into tasks that it can’t or shouldn’t do. Small increases in pay occur only once every 2-3 years.

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